Wokingham (WKM)
Managed by South Western Railway
Station facilities
-
Station seating facilities
Station seating facilities Within the booking hall.
-
Trolleys
-
Refreshments
Note -
ATM machine
-
Toilets
Toilets The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours. -
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Wokingham
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Compound,Stands,Wheel Racks- Storage sheltered
- Yes
- Storage location
-
Car park
- Storage spaces
- 118
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Note
-
Weekend tickets available after 1200 Friday £7.90
Off Peak from 1600 Monday to Friday
6 Electric Vehicle Charging Points will be available from 28 July.
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 531
- Parking is chargeable for all vehicles
- Accessible car park equipment
- Free of charge
- No
- Daily rate
- £8.60
- Off peak rate
- £3.50
- Saturday rate
- £3.50
- Sunday rate
- £3.50
- Weekly rate
- £39.30
- Monthly rate
- £115.90
- 3 Monthly rate
- £347.70
- Annual rate
- £1159.00
-
Bank Holiday £3.50
- CCTV Coverage
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
Taxi rank outside of station entrance.
- Impaired mobility set down / pick up points available
- Yes
-
Set down and pick up point outside station entrance.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:45 - 20:35
Saturday 06:10 - 20:25
Sunday 08:00 - 18:30
- Location
-
At the entrance to platform 2 and in the booking hall
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- Yes
-
Wokingham ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
- Penalty fares
- Penalty fares apply for Great Western Railway South Western Railway
Staffing and general services
- Information available from staff
- Yes - from ticket office
- Information services - opening times
-
Monday - Friday 05:45 - 23:30
Saturday 05:45 - 23:30
Sunday 08:00 - 20:00
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
-
Help points are available on all platforms
- Lost Property
- Yes
-
Monday - Friday 07:30 - 19:00
Saturday - Sunday Closed
Public Holidays Closed
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Wokingham.
- Please click here for details on lost property and how to register a lost item.
- Customer Services
-
Please contact our Customer Service Centre on 0345 6000 650
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Station Forecourt
Facilities
- ATM Machine
- No
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
- Toilets
- Yes
- Toilets Location
- The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
- Accessible toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- Yes
- National key toilets location
- The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
- Waiting Rooms
- Yes
- Waiting rooms location
-
Within the booking hall.
- Waiting rooms opening hours
-
Monday - Friday 05:45 - 20:35
Saturday 06:10 - 20:25
Sunday 08:00 - 18:30
Accessibility and mobility access
- Helpline Contact
- 0800 5282100
- Assisted travel
-
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station, until 23:30 daily. Please make yourself known to staff in the Ticket Office or on the platforms. After 23:30 boarding and alighting assistance can be provided by the Guard on board the train, who will step out onto the platform when the train arrives. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn’t always possible so do not worry if you haven't booked – our staff will do their best to assist you onto your preferred train.
- Helpline opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
24 hours a day, except Christmas Day and Boxing Day
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 06:00 - 23:30
Saturday 06:00 - 23:30
Sunday 08:00 - 20:00
Staff help available until 23:30 daily
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Step-free category A Station - This station has step-free access to all platforms.
Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge.
- Wheelchairs available
- No
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