Whitlocks End (WTE)
Managed by West Midlands Railway
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
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ATM machine
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Toilets
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Pay phone
Pay phone Cards -
Internet
-
Post box
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Tourist information office
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Shops
Whitlocks End
Getting to and from the station
Bicycle parking
Lockers,Stands
- Storage sheltered
- No
- Storage spaces
- 20
- Storage CCTV
- Yes
- Car Park
Station Car Park
- Operator
- Network West Midlands
- Address
-
-
-
- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 111 with 8 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- Yes
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Taxi
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Shirley Station A to B 0121 733 3000 Senator 0121 474 2424 Able 0121 694 6666
- Accessible taxis
-
Accessible taxis are not available
- Impaired mobility set down / pick up points available
- Yes
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Pick-up possible in car park.
Ticket buying and collection
- Ticket Office
No
- Ticket machines
Yes
- Accessible ticket machines
- There are no accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from ticket machine
- Smartcards
- Smartcards issued
No
- Smartcards top-up
Not possible at this station
- Smartcards validators
No
Staffing and general services
- Information available from staff
Yes - from help point
- Information services - opening times
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
Yes
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On both platforms.
- Customer Services
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Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.
**Whitlocks End Station is accredited by the Secure Station Scheme**
- Ticket gates
No
- CCTV
- Yes
- Location for Rail Replacement Services
-
In the event of engineering the bus/coach will collect from: On main road by entrance to station car park
Facilities
- ATM Machine
No
- Pay phones
Yes
- Pay phones type
- Cards
- Accessible public telephones
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Public telephones are not accessible
- Toilets
No
- Waiting Rooms
No
Accessibility and mobility access
- Helpline Contact
- 0800 0248998
- Assisted travel
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This station is unstaffed;
All of our trains have ramps on board that our conductors are trained to use.
We recommend booking assistance at least 24 hours in advance for this and all other assistance requests. Please contact West Midlands Railway Passenger Assist team on 0800 024 8998 - Helpline opening hours
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Monday - Sunday 08:00 - 22:00
Open: 08:00 – 22:00 7 days a week (except Christmas Day and Boxing Day)
- Staff help available
No
- Ramp for train access
Yes
- Step free access coverage
Yes
- Step free access note
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Access from car park to platform 2 (trains to Stratford) via 16 steps or ramp - 40m long. Access across road bridge. Access from road bridge to platform 1 (trains to Birmingham) via 60m ramp or 16 steps. Second entrance to platform 2 from car park with 18 steps. Step-free route between platforms is 170m but via narrow footpath. Access from station to housing area nearby is via road.
- Wheelchairs available
No
- Nearest station with more facilities CRS Code