Last updated:Today at 22:42
Train companies affected:London Overground
Whitehaven (WTH)
Whitehaven station, Station Approach, off Bransty Row, Whitehaven, Cumbria, CA28 6AX
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:15 - 18:30
- Opening Hours,Saturday: 06:15 - 17:00
- Opening Hours,Sunday: Unavailable
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard note
More information at www.northernrailway.co.uk/smart
Information Available
If the station is unstaffed, please contact the customer relations team or onboard staff
Customer Information
- Departure Screens
- Live service information
Staff Help Available
- Staff Help Available,Monday to Friday: 05:45 - 17:45
- Staff Help Available,Saturday: 05:45 - 18:45
Customer Help Points
No
Customer Services Notes
08002006060
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
CCTV at the Station
Yes
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A Station
Scooter Friendly Station
- Whitehaven is accessible as the station is flat, However platforms are very low and the stepping distance between platform and train may be difficult for some older and less mobile customers.
Rail replacement bus stop is on Bransty Row, approx 300m from station.
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Unavailable
Seating area
Available
Wheelchairs available
Unavailable
None
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Unavailable
No designated area is provided. The station front may be used for set down purposes.
Accessible spaces
2 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available,Monday to Friday: 05:45 - 17:45
- Staff help available,Saturday: 05:45 - 18:45
Customer Help Points
No
Helpline
- Helpline,Monday to Sunday: Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Available
Toilet is available when the booking hall is open using a RADAR Key
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Unavailable
Seating Area
Available
Operator
Northern Rail
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
30 spaces
Accessible spaces
2 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
No designated area is provided. The station front may be used for set down purposes.
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £4.40
- Rate per week £17.60
- Rate per month £68.00
- Rate per year £708.00
Notes
Daily Charge: £4.40
Up to 2 hours (no return) £1.10
Up to 4 hours (no return) £2.20
Overnight Parking (1600-0759) £1.10
RingGo station code 5715
Register www.MyRingGo.com or call 01138090070
Refreshment Facilities
Unavailable
Public Telephones
No
Bicycle Storage
Spaces
6 spaces
6 hoops
Type of Storage
Stands
Location
Platform 1
Sheltered
No
CCTV
Yes
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Rail replacement buses travelling in the direction of Sellafield, Millom & Barrow-in-Furness will pick up at the bus stop outside Wetherspoons on Bransty Row.
Rail replacement buses travelling in the direction of Workington, Maryport & Carlisle will pick up at the bus stop on Tangier Street, opposite the Marmaris Takeaway.
What3words - Towards Sellafield/Millom & Barrow - flight.summer.places & towards Workington/Maryport & Carlisle - again.cliff.valley
Busline 0871 200 2233
Not available at this station.
