Adderley Park (ADD)
Managed by West Midlands Railway
Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
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Internet
-
Post box
-
Tourist information office
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Shops
Adderley Park
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- No
- Storage spaces
- 4
- Storage CCTV
- Yes
- Car Park
- No
- Onward travel information
-
'West Midlands buses' operate a comprehensive network of daily, frequent bus services around Birmingham city and the west midlands. For details: www.travelwm.co.uk
For multi-operator bus information visit: www.networkwestmidlands.co.uk
Buy a Birmingham PLUSBUS ticket with your train ticket, for unlimited bus and midland metro travel around Birmingham. For details: www.plusbus.info
- Taxi
-
Embassy 0121 328 2211 TOA 0121 427 8888
- Accessible taxis
-
Accessible taxis are not available
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday Closed
Tuesday, Wednesday, Thursday 07:00 - 12:00
Friday 07:00 - 10:00
Saturday 12:00 - 14:00
Sunday 09:00 - 14:00
- Location
-
A Permit to Travel machine is available for use when the Ticket Office is closed.
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are no accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
Staffing and general services
- Information available from staff
- Yes - from ticket office
- Information services - opening times
-
Monday Closed
Tuesday, Wednesday, Thursday 07:00 - 12:00
Friday 07:00 - 10:00
Saturday 12:00 - 14:00
Sunday 09:00 - 14:00
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
-
On both platforms - not step-free access
- Customer Services
-
Please contact our Contact Centre team on: 0333 311 0039
Who are open during the following times:
Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
In the event of engineering the bus/coach will collect from: Bordesley Green Road - Outside booking hall entrance.
Facilities
- ATM Machine
- No
- Toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- West Midlands Railway - 0800 0248998 Open: 08:00 – 22:00 7 days a week (except Christmas Day and Boxing Day)
- Assisted travel
-
This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
Please contact West Midlands Railway Passenger Assist team on: 0800 0248998 - Helpline opening hours
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Monday - Sunday 08:00 - 22:00
- Staff help available
- Yes
-
This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
Please contact West Midlands Railway Passenger Assist team on: 0800 0248998 - Staff help available opening times
-
Tuesday, Wednesday, Thursday 07:00 - 12:00
Friday 07:00 - 10:00
Saturday 12:00 - 14:00
Sunday 09:00 - 14:00
- Ramp for train access
- No
- Step free access coverage
- No
- Step free access note
-
30 steps to Platform One (for Birmingham International), 37 steps to Platform Two. No handrails on upper part of steps down to Birmingham International Platform. One step to Booking Hall.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Birmingham New Street; Lea Hall;
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