Ledbury (LED)

Managed by West Midlands Railway 

 
Ledbury station
The Homend
Ledbury
Herefordshire
HR8 1AR
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

    Pay phone Cards and Coins

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Ledbury

Stations made easy

Route planning around the station including maps and platforms

Show [LED] route

 

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
No
Storage spaces
20
Storage CCTV
No
Car Park
Station Car Park
Address
-
-
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
50  with 2 accessible spaces available
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge 
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
There is no charge for railway users to park their cars in this car park
CCTV Coverage
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Accessible taxis

Accessible taxis are not available

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:30 - 12:00
Saturday 07:00 - 12:00

The ticket office is operated independently from West Midlands Railway by Railticket / Ledbury Station Ltd.

Location

A Permit to Travel machine is available for use when the station is not staffed.

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Smartcards
Smartcards issued
No
Smartcards validators
No

Staffing and general services

 
Information available from staff
Yes - from help point 
Information services - opening times
Monday - Friday 06:30 - 12:00
Sunday Closed
Saturday 07:00 - 12:00
 
Customer help points
Yes
Customer Services

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.

**Ledbury is accredited by the Secure Station Scheme**

 

Ticket gates
No
CCTV
No
Location for Rail Replacement Services

In the event of engineering, Rail replacement buses will use the public bus stops adjacent to the station entrance on either side of the A438 The Homend.

Please check the destination of the bus/coach before boarding.

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Accessible public telephones

Public telephones are not accessible

Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0800 0248998 Open: 08:00 – 22:00 7 days a week (except Christmas Day and Boxing Day)
Assisted travel

Staff Assistance available:

Monday - Friday 06:30 - 12:00, Saturday 07:00 - 12:00

All of our trains have ramps on board that our conductors are trained to use.

We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).

Please contact West Midlands Railway Passenger Assist team on 0800 0248998

Helpline opening hours
Monday - Sunday 08:00 - 22:00

Open: 08:00 – 22:00 7 days a week (except Christmas Day and Boxing Day)

Staff help available
Yes

This Station is staffed Monday - Friday 06:30 - 12:00, Saturday 07:00 - 12:00. During these hours staff will be available to provide assisted journey help.

All of our trains have ramps on board that our conductors are trained to use which can be used to board or alight at Ledbury outside of staffed opening hours. Please note that Platform 1 (Worcester, Birmingham) does not have step free access.

We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).

Please contact West Midlands Railway Passenger Assist team on 0800 0248998

Ramp for train access
Yes
Step free access coverage
No
Step free access note

Level access to Hereford platform (platform 2)from car park. Footbridge with 23 steps up and down to Birmingham platform (platform 1) . No step free access to Birmingham platform.

Wheelchairs available
No
Nearest station with more facilities CRS Code
Colwall; 

Station Map

 
Station plan

View larger version
Stations made easy
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