Ledbury (LED)
Managed by West Midlands Railway
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
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ATM machine
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Toilets
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Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
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Tourist information office
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Shops
Ledbury
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- No
- Storage spaces
- 20
- Storage CCTV
- No
- Car Park
- Station Car Park
- Operator
- SABA UK
- Address
-
-
-
- Note
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Charging starts from 22 September 2019
- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 50 with 2 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- Daily rate
- £3.00
- Off peak rate
- £2.10
- Saturday rate
- £2.10
- Sunday rate
- £2.10
- Weekly rate
- £11.50
- Monthly rate
- £36.00
- Annual rate
- £290.00
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Charging starts from 22 September 2019
- CCTV Coverage
- No
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Accessible taxis
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Accessible taxis are not available
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 06:30 - 12:00
Saturday 07:00 - 12:00
The ticket office is operated independently from West Midlands Railway by Railticket / Ledbury Station Ltd.
- Location
-
A Permit to Travel machine is available for use when the station is not staffed.
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
Staffing and general services
- Information available from staff
- Yes - from help point
- Information services - opening times
-
Monday - Friday 06:30 - 12:00
Sunday Closed
Saturday 07:00 - 12:00
- Customer help points
- Yes
- Customer Services
-
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.
**Ledbury is accredited by the Secure Station Scheme**
- Ticket gates
- No
- CCTV
- No
- Location for Rail Replacement Services
-
In the event of engineering, Rail replacement buses will use the public bus stops adjacent to the station entrance on either side of the A438 The Homend.
Please check the destination of the bus/coach before boarding.
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
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Public telephones are not accessible
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 0248998
- Assisted travel
-
If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.
If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.
Don’t forget you can always simply ‘turn up and go’ without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.
Please note that other train operating companies may have different contact centre hours for booking assistance.
- Helpline opening hours
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Monday - Sunday 08:00 - 22:00
Open: 08:00 – 22:00 7 days a week (except Christmas Day and Boxing Day)
- Staff help available
- Yes
- Ramp for train access
- Yes
- Step free access coverage
- No
- Step free access note
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Level access to Hereford platform (platform 2)from car park. Footbridge with 23 steps up and down to Birmingham platform (platform 1) . No step free access to Birmingham platform.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Colwall;
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