Newton Aycliffe (NAY)

Managed by Northern

Newton Aycliffe station
Newton Aycliffe
Newton Aycliffe
County Durham
DL5 7BG

Station facilities

Route planning around the station including maps and platforms

Stands
Storage sheltered: No
Storage spaces: 2
Storage CCTV: Yes
Car Park: Station Car Park
Operator: Northern
Phone number: 0800 200 6060
Address: -
-
Email address: [email protected]
Opening hours: Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces: 16
Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
Free of charge: There is no charge for railway users to park their cars in this car park
CCTV Coverage: No
Onward travel information: There is a bus stop close to the station. Busline 0871 200 2233
Impaired mobility set down / pick up points available: No

Ticket Office: No
Ticket machines: Yes
Accessible ticket machines: There are accessible ticket machines at this station
Collection of pre-purchased tickets: Yes, from ticket machine
Smartcards
Smartcards issued: Yes
Smartcards top-up: Yes, at self-service ticket machine
Smartcards validators: No; More information at www.northernrailway.co.uk/smart
Penalty fares: Penalty fares apply for Northern

Information available from staff: If the station is not staffed please use our helpline 08002006060
Information services - opening times: Information available 24/7 through the customer experience centre 0800 200 6060
Passenger Information Systems: Departure screens, Announcements
Customer help points: No
Lost Property: Yes; Monday - Sunday 07:00 - 22:00

Open 0700-2200 7 days per week; 08002006060
Customer Services: 08002006060
Ticket gates: No
CCTV: No
Location for Rail Replacement Services: Pick Up / Drop off at station front layby

Helpline Contact: 0800 138 5560 text relay 18001 0800 138 5560
Assisted travel: Unstaffed station. If you need help getting on or off the train please ask the Train Conductor.
Helpline opening hours: Monday - Sunday 24 Hours a Day
Staff help available: No
Ramp for train access: Yes
Step free access coverage: Yes
Step free access note: Category B Station, please note there are no tactile pavings at this station - Ramped access to SLB platform. Access to BIA platform is normally via a stepped footbridge - ramped access can be achieved by using road but it is a long way. Kerb from car park to station entrance
Wheelchairs available: No