North Dulwich (NDL)
Managed by Southern
Station facilities
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Station seating facilities
Station seating facilities Unheated, covered waiting areas are available on both platforms -
Trolleys
-
Refreshments
Note Coffee shop at front of station
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ATM machine
-
Toilets
Toilets Walkway to Platform 1
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Pay phone
-
Internet
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Post box
-
Tourist information office
-
Shops
North Dulwich
Getting to and from the station
Bicycle parking
YES- Storage location
- Station front
- Storage spaces
- 20
- Storage CCTV
- Yes
- Car Park
- No
- Onward travel information
- Information to plan your onward journey is available in a printable format here.
- Taxi
- NO
- Impaired mobility set down / pick up points available
- Yes
- Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:10 - 20:00
Saturday 08:10 - 15:00
Sunday Closed
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
- All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- Oyster top-up is only available from the self-service ticket machine. Pre-loaded Oyster Cards can be purchased at the ticket office.
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- Yes
- For more information on using the Key smartcard, please visit: www.southernrailway.com/thekeysmartcard
- Penalty fares
- Penalty fares apply for Southern
- London fare zone
- Zone 2/3
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 06:10 - 20:00
Saturday 08:10 - 15:00
Sunday Closed
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
- Please visit www.southernrailway.com/lostproperty and use the webform to register your lost item. If you have found an item of lost property, please hand it in at any of our ticket offices.
- CCTV
- Yes
- Location for Rail Replacement Services
- Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Facilities
- ATM Machine
- No
- Refreshment facilities
- Yes
-
Coffee shop at front of station
- Toilets
- Yes
- Toilets Location
-
Walkway to Platform 1
- Accessible toilets
- No
- Baby changing facilities
- No
- National key toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms location
- Unheated, covered waiting areas are available on both platforms
- Waiting rooms opening hours
-
Waiting area may only be available during staffed hours at some locations
Accessibility and mobility access
- Helpline Contact
- If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 138 1016 | Textphone - 0800 138 1018
- Helpline opening hours
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Monday - Sunday 07:00 - 22:00
The assisted helpline is not available on Christmas Day.
- Staff help available
- Yes
- A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
- Staff help available opening times
-
Monday - Friday 06:10 - 20:00
Saturday 08:10 - 15:00
Sunday Closed
- Ramp for train access
- Yes
- Step free access coverage
- No
- Step free access note
- This is a Category C station: This station does not have step-free access.
Assistance Meeting Point is in the Booking Hall opposite the Ticket Office.
This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance. - Wheelchairs available
- No
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