Romsey (ROM)
Managed by South Western Railway
Station facilities
-
Station seating facilities
Station seating facilities Both platforms
-
Trolleys
-
Refreshments
Note -
ATM machine
-
Toilets
-
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Romsey
Getting to and from the station
Bicycle parking
Stands
- Storage sheltered
- Yes
- Storage location
- station entrance, platform
- Storage spaces
- 14
- Storage CCTV
- Yes
- Car Park
Station Car Park
- Address
-
Station Approach
Romey
Hampshire
SO51 8DU - Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 20
- Accessible car park equipment
- Free of charge
- No
- Daily rate
- £3.70
- Off peak rate
- £2.30
- Saturday rate
- £2.30
- Sunday rate
- £2.30
- Weekly rate
- £18.50
- Monthly rate
- £56.00
- 3 Monthly rate
- £155.00
- Annual rate
- £445.00
-
Off Peak from 1000 Monday to Friday
- CCTV Coverage
- Yes
- Onward travel information
- Information to plan your onward journey is available in a printable format here
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
-
Monday - Friday 06:50 - 13:30
Saturday 06:50 - 13:30
Sunday Closed
- Location
- In ticket hall
- Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from ticket machine
- Smartcards
- Smartcards issued
No
- Smartcards top-up
Yes, at either ticket office or self-service ticket machine
- Smartcards validators
Yes
-
Romsey ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Seasons.
- Penalty fares
- Penalty fares apply for Great Western Railway South Western Railway
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 06:50 - 13:30
Saturday 06:50 - 13:30
Sunday Closed
- Customer help points
Yes
- Lost Property
- Yes
-
Monday - Friday 07:30 - 19:00
Saturday - Sunday Closed
Public Holidays Closed
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Romsey.
- Please click here for details on lost property and how to register a lost item.
- Customer Services
-
Please contact our Customer Service Centre on 0345 6000 650.
- Ticket gates
No
- CCTV
- Yes
- Location for Rail Replacement Services
- Station Forecourt.
Facilities
- ATM Machine
No
- Pay phones
Yes
- Pay phones type
- Cards and Coins
- Public Wi-Fi
Yes
- Connect to "SWR Free Station WiFi"
- Refreshment facilities
Yes
- Toilets
No
- Waiting Rooms
Yes
- Waiting rooms location
-
Both platforms
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 0800 5282100
- Assisted travel
-
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn’t always possible so do not worry if you haven't booked – our staff will do their best to assist you onto your preferred train.
- Helpline opening hours
-
24 hours a day, except Christmas Day and Boxing Day
- Staff help available
Yes
- During normal staffed hours.
- Staff help available opening times
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:50 - 13:30
Sunday Closed
- Ramp for train access
Yes
- Step free access note
- Step Free Category B2 - This station has a degree of step free access with both platforms able to be accessed step free, platform 1 is via local roads and up a long access ramp. Platform 2 is through the ticket office or night entrance.
- Wheelchairs available
No