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SWR Promotional Return

The following terms and conditions apply to this type of ticket. Please note that some tickets have restrictions on the days or times you can travel. Please check before you travel.

Terms and Conditions

Description

South Western Railway promotional Off Peak Return fares are cheaper tickets for travelling on trains that are less busy. You may need to travel at specific times of the day, days of the week and sometimes on specific routes or operators.

The times when you may use this promotional ticket will depend on the journey you are making and you will be advised when buying your ticket.

Single or Return

Return

Operator

  • Island Line
  • South Western Railway

Standard Class Ticket Code

EGI

Availability

Purchase Location

Available through a specific link on the South Western Railway website.

Purchase Availability

Tickets can be bought in advance or at least 2 hours before travel.

Pre-booking Requirement

None.

Reservations Compulsory

No

Reservations are not offered with this ticket type.

Discounts

Children

Yes

Children (aged 5 to 15 inclusive) are offered a 50% discount.

Railcards

No

General Conditions

The outward part of the ticket is only valid for travel when accompanied by the unused return part of the same ticket. 

This ticket may require you to travel at specific times of day, days of the week or on a specific route. Website journey planners can tell you when your ticket can be used - simply enter your outward and return journey times to see the trains you can travel on. If you board a train at a time when your ticket is not valid, you will be charged the difference between the fare you have paid and the cheapest valid fare for the service concerned.  In some circumstances you may have to pay a penalty fare.

Outward Journey

Day Of Travel

This ticket is valid for outward travel on the date shown on the ticket and until 04:29 the following day.

Time Of Travel

The South Western Railway website will show you when your ticket is valid for your journey.

The times when you may use your ticket are indicated by a Restriction Code applicable to the journey you are making. This can be viewed by clicking the link from the Journey Planner ticket terms and conditions page once you have made your selection.

The Restriction Code is a two character (alpha-numeric) code. This is shown on most tickets and the meaning can be found by going to www.nationalrail.co.uk/XX [where 'XX' is the two character code].

You will also be advised of the restriction when buying your ticket.

Break Of Journey

A break of journey is permitted with this ticket on the outward portion of this ticket.

Return Journey

Day Of Travel

Ticket is valid for return travel within 3 calendar days from the start date shown on the ticket and until 04:29 after last day of validity.

Time Of Travel

The South Western Railway website will show you when your ticket is valid for your journey.

The times when you may use your ticket are indicated by a Restriction Code applicable to the journey you are making. This can be viewed by clicking the link from the Journey Planner ticket terms and conditions page once you have made your selection.

The Restriction Code is a two character (alpha-numeric) code. This is shown on most tickets and the meaning can be found by going to www.nationalrail.co.uk/XX [where 'XX' is the two character code].

You will also be advised of the restriction when buying your ticket.

Break Of Journey

A break of journey is permitted with this ticket on the return portion of this ticket.

Refunds

  • Your ticket is refundable. If you decide not to use your ticket to make all or part of your intended journey then you can get a refund by returning your unused ticket to the ticket office or place of purchase (for tickets bought via websites, telesales or travel agents) within 28 days of the ticket expiry date.

    You may be required to pay an administration fee (up to a maximum of £10 per ticket). The refund amount will normally take into account any use you have made of the ticket and in some circumstances no refund will be paid.

Changes To Travel Plans

  • If you wish to change your time of travel you can pay the difference between the cost of the ticket held and the cost of the ticket that is most appropriate for the journey you need to make. In many cases, if you are still travelling at a time when your ticket is not restricted, no additional fare is payable.

    If you wish to change the date of travel, or the origin or destination of your ticket, it may be necessary to buy a new ticket and apply for a refund on your existing ticket (see Refund Policy below).