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Last updated:Today at 21:34
Train companies affected:ScotRail
Last updated:3 days ago
Train companies affected:National Rail

Semi Flex Return

The following terms and conditions apply to this type of ticket. Please note that some tickets have restrictions on the days or times you can travel. Please check before you travel.

Terms and Conditions

Description

Semi Flex Return is a partially flexible ticket where the outward journey is only valid on booked train(s), the return journey is flexible and can be made on any day within one month of the outward journey.

Single or Return

Return

Operator

  • Island Line
  • South Western Railway

Standard Class Ticket Code

XE1, XE2, XE3, XE4, XE5, XE6, XE7, XE8 & XE9

Availability

Purchase Location

Online through a website or app, at any National Rail ticket office or via telesales.

Pre-booking Requirement

Tickets must be purchased by 23:59 the day before travel, subject to availability. Generally, the earlier the ticket is booked the better the deal. Tickets are available up to 12 weeks before travel.

Reservations Compulsory

Yes

Yes - on the outward journey, only.

Discounts

Children

Yes

Railcards

Yes

Normal railcard discounts apply, with no discount for Network Railcard, Annual Gold Card holders or any other regional railcard.

Outward Journey

Day Of Travel

Valid only on the date shown on the ticket.

Time Of Travel

Valid only at the specified time(s) and train(s) printed on the ticket.

Break Of Journey

Customers cannot start, break and resume, or end their journey at any intermediate station except to change to/from connecting trains as shown on the ticket(s) or other valid travel itinerary.

Return Journey

Day Of Travel

Semi Flex Return tickets are valid for return travel within one calendar month from the start date shown on the ticket and until 04:29 after last day of validity.

Time Of Travel

The National Rail Journey Planner will automatically work out which tickets are valid for your journey. 

The times when you may use your Off-Peak ticket are indicated by a Restriction Code applicable to the journey you are making. This can be viewed by clicking the link from the Journey Planner ticket terms and conditions page once you have made your selection.

The Restriction Code is a two character (alpha-numeric) code. This is shown on most tickets and the meaning can be found by going to www.nationalrail.co.uk/XX [where 'XX' is the two character code].

You will also be advised of the restriction when buying your ticket.

Break Of Journey

 A break of journey is permitted on the return portion of a Semi Flex Return.

Refunds

Semi Flex Return tickets are non-refundable, but changes may be made - see above.

Changes To Travel Plans

Changes to time or date of travel must be arranged before departure of the first reserved train printed on the ticket, after which the ticket has no value and a new one must be purchased. Customers will need to present the ticket(s) and reservation(s) when they request a change.

Changes to tickets cannot be made on-board the train. If customers board a train without a ticket and reservation for that service, a new ticket must be purchased.

The origin, destination and Train Company or route shown on the ticket(s) must remain the same.

The difference between the price paid and cost of the next suitable fare for the journey is payable, plus a £10 administration fee per person, per ticket for each change to a journey. If customers change to a train on which a cheaper fare is available, the difference will not be refunded.

Please note that where a Semi Flex Return ticket has been purchased online and the ticket has been downloaded to a mobile device this may alter the rules for changing the ticket. The relevant conditions will be made clear when the ticket is bought.