Save paper (and get peace of mind) with smart tickets
See all your options for going paper-free and buying your ticket digitally.
What are smart tickets?
Smart tickets are any kind of digital train ticket. You can load a smart ticket onto a smartcard, keep it on your mobile, or print it at home if you also prefer a physical copy to bring with you on your journey.
Benefits of smart tickets
You can’t lose a smart ticket – they are stored safely and can be easily accessed and managed. You save time by avoiding queues at the station, and changes, cancellations and refunds can be done at any time. You can also sign up to receive updates and alerts about your journey. Plus, going paperless helps the environment.
Types of smart tickets
There are 3 main kinds of smart tickets – smartcards, eTickets and mTickets.
Smartcards are reusable, credit-card sized cards where you can store tickets. You can put multiple tickets on a single smartcard. You use your smartcard to tap on a reader to get into or out of a station. Check with your train company to see if they offer smartcards
eTickets are digital train tickets that have your travel information contained in a barcode. They are emailed directly to you as a PDF. You can store your ticket on your device or print it
mTickets are digital train tickets that have your travel information contained in a barcode. They are stored on your mobile phone, and accessed via an app – for example, your Apple or Google wallet, or a train company or ticket retailer app. They need to be activated before use
Where can I use smart tickets?
All train companies will have a smart ticketing option. You can check with your train company to see what that is, and use this interactive map to discover if smart tickets are available for your journey.
National Rail Smartcard Manager app
The National Rail Smartcard Manager app lets you load, view and activate your smartcard tickets – all in one place.