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Restrictions have been lifted but we are still taking precautions to make your journey as safe as possible

Coronavirus Travel Advice

We are asking passengers to follow the latest advice from government and public health officials.

We are still:

  • carrying out frequent and through cleaning on trains and at stations

  • making extra train carriages available whenever possible

  • providing information about how busy services are

We suggest that you:

  • check before you travel by visiting the Journey Planner or Live Trains page

  • travel at quieter times if you can

  • purchase your ticket online or use contactless payments where available

  • try to keep your distance from staff and other passengers

  • continue to wear a face covering, if you can, as a courtesy to others

  • avoid travelling if you feel unwell or have symptoms of Coronavirus (opens on the website)

  • check the latest government advice (opens on the website)

What do I do if I have Coronavirus and need to change my travel plans?

Please visit our Changing, Cancelling and Getting a Refund for Tickets page to find out more.

What do I do if I require assistance for my journey?

Please visit our Accessible Train Travel and Facilities page.