Coronavirus

Coronavirus Travel Advice

We are asking passengers to follow the latest advice from government and public health officials.

We are still:

• carrying out frequent and through cleaning on trains and at stations

• making extra train carriages available whenever possible

• providing information about how busy services are

We suggest that you:

• check before you travel by visiting the Journey Planner or Live Trains page

• travel at quieter times if you can

• purchase your ticket online or use contactless payments where available

• try to keep your distance from staff and other passengers

• continue to wear a face covering, if you can, as a courtesy to others

• avoid travelling if you feel unwell or have symptoms of Coronavirus (opens on the nhs.uk website)

• check the latest government advice (opens on the gov.uk website)

What do I do if I have Coronavirus and need to change my travel plans?

Please visit our Changing, Cancelling and Getting a Refund for Tickets page to find out more.

What do I do if I require assistance for my journey?

Please visit our Accessible Train Travel and Facilities page.