http://www.grandcentralrail.com(external link, opens in a new tab)
http://www.grandcentralrail.com/customer-service/contact-us/(external link, opens in a new tab)
https://www.nationalrail.co.uk/(external link, opens in a new tab)
0800 022 3720
https://passengerassistance.com/(external link, opens in a new tab)
08:00 - 18:00
Tickets delivered by First Class Post (free) will be dispatched within 24 hours and you will receive your tickets within 5 days.
Self-service ticket machine (free) You will need the payment card used and your collection reference. Tickets will be ready for collection 2 hours after booking.
Next day delivery (£6.00) Guaranteed ticket delivery by 1pm the next working day. You will need to sign for your tickets on delivery.
Monday to Sunday - 08:00 - 22:00
Assistance can be booked for Grand Central services via Passenger Assistance at https://passengerassistance.com/
Textphone/minicom: 0845 60 50 600
For text and textphone we will send an instant message with the number you need to dial from your textphone unit.