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Grand Central (GC)

http://www.grandcentralrail.com(external link, opens in a new tab)

Customer Support

  • Monday to Friday: 07:00 - 19:00
  • Saturday to Sunday: 09:00 - 12:30

Excluding 1 January, and 25 and 26 December

03456034852

[email protected]

http://www.grandcentralrail.com/customer-service/contact-us/(external link, opens in a new tab)

Tickets and Information

  • Monday to Friday: 07:00 - 19:00
  • Saturday to Sunday: 09:00 - 12:30

Excluding 1 January, and 25 and 26 December

03456034852

[email protected]

http://www.grandcentralrail.com/customer-service/contact-us/(external link, opens in a new tab)

Accessible Travel

  • Monday to Sunday & Public Holidays: 00:00 - 23:59

0800 022 3720

https://passengerassistance.com/(external link, opens in a new tab)

Lost Property

  • Monday to Friday: 07:00 - 19:00
  • Saturday to Sunday: 09:00 - 12:30

Excluding 1 January, and 25 and 26 December

03456034852

[email protected]

http://www.grandcentralrail.com/customer-service/contact-us/(external link, opens in a new tab)

Opening Hours

  • Monday to Friday: 07:00 - 19:00
  • Saturday to Sunday: 09:00 - 12:30

Excluding 1 January, and 25 and 26 December

Email Address

[email protected]

Web Address

http://www.grandcentralrail.com/customer-service/contact-us/(external link, opens in a new tab)

Phone Number

03456034852

Postal Address

  • Customer Relations Manager, Grand C
  • PO Box 5871
  • Sheffield
  • S1 9GP

Notes

Opening hours

08:00 - 18:00

Seat Reservations

Yes

Telesales

Opening Hours
  • Monday to Friday: 07:00 - 19:00
  • Saturday to Sunday: 09:00 - 12:30

Excluding 1 January, and 25 and 26 December

Email Address

[email protected]

Web Address

http://www.grandcentralrail.com/customer-service/contact-us/(external link, opens in a new tab)

Phone Number

03456034852

Postal Address
  • Customer Relations Manager, Grand C
  • PO Box 5871
  • Sheffield
  • S1 9GP
Notes

Opening hours

08:00 - 18:00

Business Travel

Opening Hours
  • Monday to Friday: 07:00 - 19:00
  • Saturday to Sunday: 09:00 - 12:30

Excluding 1 January, and 25 and 26 December

Email Address

[email protected]

Web Address

http://www.grandcentralrail.com/customer-service/contact-us/(external link, opens in a new tab)

Phone Number

03456034852

Postal Address
  • Customer Relations Manager, Grand C
  • PO Box 5871
  • Sheffield
  • S1 9GP
Notes

Opening hours

08:00 - 18:00

Group Travel

Opening Hours
  • Monday to Friday: 07:00 - 19:00
  • Saturday to Sunday: 09:00 - 12:30

Excluding 1 January, and 25 and 26 December

Email Address

[email protected]

Web Address

http://www.grandcentralrail.com/customer-service/contact-us/(external link, opens in a new tab)

Phone Number

03456034852

Postal Address
  • Customer Relations Manager, Grand C
  • PO Box 5871
  • Sheffield
  • S1 9GP
Notes

Opening hours

08:00 - 18:00

Opening Hours

  • Monday to Sunday & Public Holidays: 00:00 - 23:59

Assistance can be booked for Grand Central services via Passenger Assistance at https://passengerassistance.com/

Web Address

https://passengerassistance.com/(external link, opens in a new tab)

Phone Number

0800 022 3720

Notes

  • Text: 60083

  • Textphone/minicom: 0345 60 50 600

For text and textphone we will send an instant message with the number you need to dial from your textphone unit. 



Opening Hours

  • Monday to Friday: 07:00 - 19:00
  • Saturday to Sunday: 09:00 - 12:30

Excluding 1 January, and 25 and 26 December

Email Address

[email protected]

Web Address

http://www.grandcentralrail.com/customer-service/contact-us/(external link, opens in a new tab)

Phone Number

03456034852

Postal Address

  • Customer Relations Manager, Grand C
  • PO Box 5871
  • Sheffield
  • S1 9GP

Notes

Opening hours

08:00 - 18:00

Email Address

[email protected]

Web Address

https://www.nationalrail.co.uk/(external link, opens in a new tab)

Phone Number

03456034852

Postal Address

  • 3rd Floor
  • Northern House, Rougier Street
  • York
  • YO1 6HZ

Managing Director

Richard McClean