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Last updated:Today at 20:07
Train companies affected:Gatwick Express, Southern, Thameslink

Greater Anglia (LE)

https://www.greateranglia.co.uk/(external link, opens in a new tab)

Customer Support

Yes

03456007245

[email protected]

http://www.greateranglia.co.uk/about-us(external link, opens in a new tab)

Tickets and Information

Yes

03456007245

https://www.nationalrail.co.uk/(external link, opens in a new tab)

Accessible Travel

Yes

03456007245

https://www.nationalrail.co.uk/(external link, opens in a new tab)

Lost Property

  • Monday to Sunday & Public Holidays: Yes

https://www.greateranglia.co.uk/lost-property(external link, opens in a new tab)

Opening Hours

Yes

-

Email Address

[email protected]

Web Address

http://www.greateranglia.co.uk/about-us(external link, opens in a new tab)

Phone Number

03456007245

Postal Address

  • Freepost
  • GREATER ANGLIA CUSTOMER RELATIONS

Notes

Opening hours

Monday to Saturday - 08:00 - 20:00

Sunday - 10:00 - 20:00

Bank Holidays - 08:00 - 18:00

Seat Reservations

Yes

Telesales

Opening Hours

Yes

 0345 600 7245 - Open Monday to Sunday 08:00 - 22:00

Web Address

https://www.nationalrail.co.uk/(external link, opens in a new tab)

Phone Number

03456007245

Business Travel

Opening Hours

Yes

Web Address

https://www.nationalrail.co.uk/(external link, opens in a new tab)

Phone Number

-

Notes

Opening hours

Monday to Friday - 08:00 - 18:00

Group Travel

Opening Hours

Yes

Web Address

https://www.nationalrail.co.uk/(external link, opens in a new tab)

Phone Number

03456007245

Postal Address
  • Greater Anglia
  • Customer Contact Centre
  • Norwich Station
  • NR1 1EF
Notes

Opening hours

Monday to Friday - 09:00 - 17:00

Buying tickets on the train

Notes

No tickets available for purchase, except on some rural routes. On these routes where the opportunity to purchase a ticket exists at the station before boarding the train then the passenger must purchase a ticket for their entire journey. Where there is no ticket office or ticket machine then the passenger may purchase a ticket on the train.

Ticketless Travel Policy

Web Address

https://www.nationalrail.co.uk/(external link, opens in a new tab)

Opening Hours

Yes

Web Address

https://www.nationalrail.co.uk/(external link, opens in a new tab)

Phone Number

03456007245

Text Relay Number

1800108000282878

Opening Hours

  • Monday to Sunday & Public Holidays: Yes

https://www.greateranglia.co.uk/lost-property

Web Address

https://www.greateranglia.co.uk/lost-property(external link, opens in a new tab)

Email Address

[email protected]

Web Address

https://www.nationalrail.co.uk/(external link, opens in a new tab)

Phone Number

03456007245

Postal Address

  • The Hub
  • Colchester North Railway Station
  • North Station Road
  • Essex
  • C01 1JS

Managing Director

Jamie Burles