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London Underground (LT)

https://tfl.gov.uk/modes/tube/(external link, opens in a new tab)

Customer Support

  • Monday to Friday: 08:00 - 20:00
  • Saturday to Sunday: No

03432221234

[email protected]

https://tfl.gov.uk/help-and-contact/(external link, opens in a new tab)

Tickets and Information

  • Monday to Sunday & Public Holidays: No

Accessible Travel

  • Monday to Sunday & Public Holidays: Yes

Excluding 25 December

0343 222 2000

https://tfl.gov.uk/transport-accessibility/(external link, opens in a new tab)

Lost Property

  • Monday to Friday: 08:00 - 20:00
  • Saturday to Sunday: No

03432221234

[email protected]

https://tfl.gov.uk/help-and-contact/(external link, opens in a new tab)

Download network map

PDF (387k)

(download link)

Opening Hours

  • Monday to Friday: 08:00 - 20:00
  • Saturday to Sunday: No

You can also fill in a general enquiries form at https://tfl.gov.uk/help-and-contact/contact-us-about-tube-and-rail

Or send a letter to:

TfL Customer Services
9th Floor
5 Endeavour Square
London E20 1JN

Email Address

[email protected]

Web Address

https://tfl.gov.uk/help-and-contact/(external link, opens in a new tab)

Phone Number

03432221234

Postal Address

  • TfLCustomer Service Centre
  • London Underground
  • 4th Floor 14 Pier Walk London
  • London
  • SE10 0ES

Seat Reservations

No

Not available

Telesales

Opening Hours
  • Monday to Sunday & Public Holidays: No

Not available

Business Travel

Opening Hours
  • Monday to Sunday & Public Holidays: No

Not available

Buying tickets on the train

Notes

Not available

Ticketless Travel Policy

Web Address

https://tfl.gov.uk/fares/find-fares/penalty-fares-and-how-to-pay-them(external link, opens in a new tab)

Opening Hours

  • Monday to Sunday & Public Holidays: Yes

Excluding 25 December

We offer a turn up and go service on the Tube, London Overground and Elizabeth line.

Web Address

https://tfl.gov.uk/transport-accessibility/(external link, opens in a new tab)

Phone Number

0343 222 2000

Notes

We believe in a London that is for everyone. That's why we're trying to improve the network to be more accessible and open to all.

Opening Hours

  • Monday to Friday: 08:00 - 20:00
  • Saturday to Sunday: No

You can also fill in a general enquiries form at https://tfl.gov.uk/help-and-contact/contact-us-about-tube-and-rail

Or send a letter to:

TfL Customer Services
9th Floor
5 Endeavour Square
London E20 1JN

Email Address

[email protected]

Web Address

https://tfl.gov.uk/help-and-contact/(external link, opens in a new tab)

Phone Number

03432221234

Postal Address

  • TfLCustomer Service Centre
  • London Underground
  • 4th Floor 14 Pier Walk London
  • London
  • SE10 0ES

Email Address

[email protected]

Web Address

https://tfl.gov.uk/modes/tube/(external link, opens in a new tab)

Phone Number

03432220000

Postal Address

  • 5 Endeavour Square
  • London
  • -
  • E20 1JN

Managing Director

Andy Lord