Competitions Terms and Conditions
Moco Museum Competition Terms and Conditions
1. PROMOTER
The promoter is Rail Delivery Group (trading as National Rail) with company number 08176197, a UK company with registered office at First Floor North, 1 Puddle Dock, London, England, EC4V 3DS (“the Promoter”).
2. COMPETITION PERIOD
The Competition commences on Thursday 12 February 2026 and concludes at 23:59 GMT on Wednesday 18 February 2025.
3. ENTRANTS
3.1 The Competition is open to residents of Great Britain (England, Scotland, Wales) who are between the ages of 16 and 99 years of age. Proof of eligibility must be provided upon request.
3.2 To enter the competition via social media, entrants must follow the following steps:
Like @Railcard competition Facebook post
Tag your favourite person for a museum date
Follow @Railcard and @Mocomuseuem on Facebook
3.2.1 To enter the competition via email, entrants must follow the following steps:
Send an email to [email protected] telling us your favourite person you’d like to take with you and why, quoting “Moco Museum Competition” in the subject line.
3.3 Employees of Rail Delivery Group or any of its Group Companies, subsidiaries, affiliates (including any relatives, family members, agents and/ or household members) and anyone else professionally associated with this promotion are expressly excluded from entering this Competition.
3.4 Only 1 entry per entrant shall be accepted.
3.5 Entries on behalf of another person are not permitted.
3.6 Entries must be received before the Competition end date. Late, incomplete, invalid and/or corrupt submissions will not be accepted and will be disqualified. No responsibility will be accepted by the Promoter for lost entries and proof of transmission will not be accepted as proof of receipt.
3.7 With regret, it is not possible to return any submitted entries.
3.8 (a) All entrants must be happy to have the photos shared with Rail Delivery Group used by the company for marketing purposes related to this campaign. As well as be happy to share their recreated photo after their trip, if selected as winners.
(b) Entrants will also have confirmation from any other person/s featured in the photo that they are happy for Rail Delivery Group to use the images for marketing purposes related to this campaign.
(c) Entrants under 18 years of age will need permission from a parent or guardian, and confirmation that they are happy for Rail Delivery Group to use the images for marketing purposes related to this campaign.
4. THE COMPETITION PRIZE (“the Prize”)
4.1 The prize consists of
1x pair tickets to Moco Museum London
Expires 31 December 2026, entry allowed on any day museum is open.
1x Two Together Railcard
5. SELECTION OF WINNERS
5 winners will be selected at random and will be contacted by @Railcard on Facebook or via the [email protected] email address if entered via email. Winner to respond within 24 hours.
6. GENERAL TERMS AND CONDITIONS
6.1 By entering this competition, entrants are considered to have agreed to these terms and conditions, as well as the privacy policies of Rail Delivery Group: https://www.railcard.co.uk/privacy-notice/
6.2 The Prize is subject to (i) these Prize terms and conditions and (ii) the Promoter’s standard Railcard terms and conditions that are available at https://www.railcard.co.uk/terms/
6.3 The Promoter reserves the right to amend these terms at any time.
6.4 The Prize winner must submit all the necessary and required proof of ID, in order to receive their Prize. Failure to provide such documentation and/or information shall entitle the Promoter to withdraw the Prize and select another winner. Prize fulfilment will be managed by the Promoter.
6.5 The Promoter reserves the right, in its sole and absolute discretion, to:
(i) cancel, suspend and/or modify this Promotion, or any part of it, if any fraud, technical failures, a change in applicable law or any other factor beyond the Promoter's reasonable control impairs the integrity and/or proper functioning of this competition; and
(ii) reject any submissions/entries, and/or disqualify any entrants, at any time, if it deems that there has been or may be, whether intended or otherwise, any: (a) breach of any of these terms and conditions; and/or (b) infringement or potential infringement of any third party rights and/or intellectual property; and/or (c) defamation or potential defamation of any persons, companies, intellectual property, institutions, cultures or similar; and/or (d) offence or potential offence caused, howsoever arising; and/or (e) breach of any laws, regulations, codes (including moral codes), uses, guidelines and generally accepted etiquette rules required from any internet users, platforms, providers, hosts and/or sites and similar.
6.6 The Prize is as described, is not transferable, cannot be amended once booked has no cash value (and cannot be exchanged for cash) and cannot be re-sold.
6.7 The Promoter reserves the right, in its sole and absolute discretion, to change the Prize and/or substitute any or all of the Prize with an alternative prize of equivalent value.
6.8 The winner may be required to take part in publicity resulting from the Competition. The Promoter (and its group companies) shall be entitled to make use, in any way and/or through any medium, of any comments provided and/or made by the winning entrant including, without limitation, those provided by the winning entrant on any social media sites and/or Rail Delivery Group owned marketing channels (including the website), for the benefit of promoting the Promoter and associated companies, subject to the applicable policies of the relevant social media sites and/or marketing channels.
6.9 In entering the competition, entrants agree not to post any detrimental content on any social media platform and/or in any other mediums.
6.10 Any personal information provided during the entry process (including but not limited to entrant’s name) must be valid and truthful. The Promoter accepts no responsibility or liability for any incorrect, false or fictitious personal information provided to it.
6.11 The Promoter shall use the entrants’ personal data for the purpose of administering and/or promoting this Promotion.
6.12 If entrants wish to receive marketing information from the Promoter, they can opt-in on the Promoter’s website, and can opt-out at any time by writing to the Promoter at the address below, or by clicking the link in any message received. Further details of the Promoter’s privacy policy are available at https://www.railcard.co.uk/terms/
6.13 By entering this Promotion, each entrant is providing information to the Promoter who undertakes to process such entrant’s personal details in accordance with the provisions of the General Data Protection Regulation (EU) 2016/679 ("Privacy Law") and (ii) any applicable laws implementing the Privacy Law in the territories where entrants are resident ("Applicable Laws").
6.14 The determination and decision of the Promoter on all matters shall be final and no correspondence or discussion will be entered into (including as to the winner). The Promoter reserves the right in its reasonable discretion: (i) to disqualify any entrant, claimant, competitor or their guest whose conduct is contrary to the spirit of the rules or the intention of the competition and to declare as void any or all of their claims or entries based on such conduct; (ii) to declare as void any claims or entries resulting from any printing, production and/or distribution errors (including but not limited to any error(s) on any website or app of the Promoter and/or, any published materials, regardless of format) or where there has been error(s) in any aspect of the preparation for or conduct of the competition materially affecting the result of the competition and/or the number of claimants and/or the value of claims; (iii) to add to or to waiver any rules on reasonable notice; and/or (iv) to cancel the Competition or any part of it at any stage in the event of circumstances beyond the Promoter’s reasonable control.
6.15 The Promoter reserves the right to cancel, suspend and/or modify this competition and/or Prize, or any part of it, if any fraud, technical failures, change in applicable law(s) or any other factor beyond the Promoter's reasonable control impairs the integrity or proper functioning of this competition, as determined by Promoter in its sole and absolute discretion.
6.16 Insofar as is permitted by law, the Promoter, its employees, agents, subcontractors and/or or distributors will not in any circumstances be responsible or liable for (i) any loss, damage, cost, compensation and/or other expense; and/or (ii) for any personal injury or death occurring as a result of taking up a Prize except where it is caused by the negligence of the Promoter and/or , its employees and, where it is responsible for them, its agents and/or distributors. Winner’s statutory rights shall not be affected.
6.17 The entrant shall be liable for complying with any fiscal and/or tax requirements (including, without limitation, any benefit-in-kind declarations and/or calculations) and other legal obligations and/or requirements arising out of, or in connection with, the Prize.
6.18 Any complaints regarding this Competition should be addressed to Rail Delivery Group at [email protected] quoting “Moco Museum Competition”.
6.19 This competition shall be subject to English law and the exclusive jurisdiction of the English Courts.
Holiday Expert Competition Terms and Conditions
1. PROMOTER
Holiday Expert is a guide dedicated to helping people get the best value out of their travels, no matter the size of their budget. More at holidayexpert.com.
Rail Delivery Group (trading as National Rail) with company number 08176197, a UK company with registered office at First Floor North, 1 Puddle Dock, London, England, EC4V 3DS (“the Promoter”).
2. COMPETITION PERIOD
The Competition commences on Friday 6 February 2026 and concludes at 23:59 GMT on Saturday 7 February 2026.
3. ENTRANTS
3.1 The Competition is open to residents of Great Britain (England, Scotland, Wales) who are between the ages of 16 and 99 years of age. Proof of eligibility must be provided upon request.
3.2 To enter the competition via social media, entrants must follow the following steps:
Reply to the ‘Holiday Expert’ email newsletter with the name of the person they want to go Two Together Railcard Official with.
3.3 Employees of Rail Delivery Group or any of its Group Companies, subsidiaries, affiliates (including any relatives, family members, agents and/ or household members) and anyone else professionally associated with this promotion are expressly excluded from entering this Competition.
3.4 Only 1 entry per entrant shall be accepted.
3.5 Entries on behalf of another person are not permitted.
3.6 Entries must be received before the Competition end date. Late, incomplete, invalid and/or corrupt submissions will not be accepted and will be disqualified. No responsibility will be accepted by the Promoter for lost entries and proof of transmission will not be accepted as proof of receipt.
3.7 With regret, it is not possible to return any submitted entries.
3.8 (a) All entrants must be happy to have the photos shared with Rail Delivery Group used by the company for marketing purposes related to this campaign. As well as be happy to share their recreated photo after their trip, if selected as winners.
(b) Entrants will also have confirmation from any other person/s featured in the photo that they are happy for Rail Delivery Group to use the images for marketing purposes related to this campaign.
(c) Entrants under 18 years of age will need permission from a parent or guardian, and confirmation that they are happy for Rail Delivery Group to use the images for marketing purposes related to this campaign.
4. THE COMPETITION PRIZE (“the Prize”)
4.1 The prize consists of
1 x Two Together Railcard
There are 3 chances to win.
Winners will be given a promotional code to redeem their Two Together Railcard at https://www.twotogether-railcard.co.uk/. The promotional code is valid until 31/12/2026.
Steps to redeem:
Winners will be contacted by email at [email protected] in due course, and will be provided with a promotional code.
Visit https://www.twotogether-railcard.co.uk/ and click Buy Now.
Follow the steps to add the 2 named adults to the card.
At checkout, please enter the promotional code into the promotional code box. Code is valid until 31/12/2026.
5. SELECTION OF WINNERS
The winner will be selected at random and will be contacted by Holiday Expert via email with their promotional code. Winner to respond within 24 hours.
6. GENERAL TERMS AND CONDITIONS
6.1 By entering this competition, entrants are considered to have agreed to these terms and conditions, as well as the privacy policies of Rail Delivery Group: https://www.railcard.co.uk/privacy-notice/
6.2 The Prize is subject to (i) these Prize terms and conditions and (ii) the Promoter’s standard Railcard terms and conditions that are available at https://www.railcard.co.uk/terms/
6.3 The Promoter reserves the right to amend these terms at any time.
6.4 The Prize winner must submit all the necessary and required proof of ID, in order to receive their Prize. Failure to provide such documentation and/or information shall entitle the Promoter to withdraw the Prize and select another winner. Prize fulfilment will be managed by the Promoter.
6.5 The Promoter reserves the right, in its sole and absolute discretion, to:
(i) cancel, suspend and/or modify this Promotion, or any part of it, if any fraud, technical failures, a change in applicable law or any other factor beyond the Promoter's reasonable control impairs the integrity and/or proper functioning of this competition; and
(ii) reject any submissions/entries, and/or disqualify any entrants, at any time, if it deems that there has been or may be, whether intended or otherwise, any: (a) breach of any of these terms and conditions; and/or (b) infringement or potential infringement of any third party rights and/or intellectual property; and/or (c) defamation or potential defamation of any persons, companies, intellectual property, institutions, cultures or similar; and/or (d) offence or potential offence caused, howsoever arising; and/or (e) breach of any laws, regulations, codes (including moral codes), uses, guidelines and generally accepted etiquette rules required from any internet users, platforms, providers, hosts and/or sites and similar.
6.6 The Prize is as described, is not transferable, cannot be amended once booked has no cash value (and cannot be exchanged for cash) and cannot be re-sold.
6.7 The Promoter reserves the right, in its sole and absolute discretion, to change the Prize and/or substitute any or all of the Prize with an alternative prize of equivalent value.
6.8 The winner may be required to take part in publicity resulting from the Competition. The Promoter (and its group companies) shall be entitled to make use, in any way and/or through any medium, of any comments provided and/or made by the winning entrant including, without limitation, those provided by the winning entrant on any social media sites and/or Rail Delivery Group owned marketing channels (including the website), for the benefit of promoting the Promoter and associated companies, subject to the applicable policies of the relevant social media sites and/or marketing channels.
6.9 In entering the competition, entrants agree not to post any detrimental content on any social media platform and/or in any other mediums.
6.10 Any personal information provided during the entry process (including but not limited to entrant’s name) must be valid and truthful. The Promoter accepts no responsibility or liability for any incorrect, false or fictitious personal information provided to it.
6.11 The Promoter shall use the entrants’ personal data for the purpose of administering and/or promoting this Promotion.
6.12 If entrants wish to receive marketing information from the Promoter, they can opt-in on the Promoter’s website, and can opt-out at any time by writing to the Promoter at the address below, or by clicking the link in any message received. Further details of the Promoter’s privacy policy are available at https://www.railcard.co.uk/terms/
6.13 By entering this Promotion, each entrant is providing information to the Promoter who undertakes to process such entrant’s personal details in accordance with the provisions of the General Data Protection Regulation (EU) 2016/679 ("Privacy Law") and (ii) any applicable laws implementing the Privacy Law in the territories where entrants are resident ("Applicable Laws").
6.14 The determination and decision of the Promoter on all matters shall be final and no correspondence or discussion will be entered into (including as to the winner). The Promoter reserves the right in its reasonable discretion: (i) to disqualify any entrant, claimant, competitor or their guest whose conduct is contrary to the spirit of the rules or the intention of the competition and to declare as void any or all of their claims or entries based on such conduct; (ii) to declare as void any claims or entries resulting from any printing, production and/or distribution errors (including but not limited to any error(s) on any website or app of the Promoter and/or, any published materials, regardless of format) or where there has been error(s) in any aspect of the preparation for or conduct of the competition materially affecting the result of the competition and/or the number of claimants and/or the value of claims; (iii) to add to or to waiver any rules on reasonable notice; and/or (iv) to cancel the Competition or any part of it at any stage in the event of circumstances beyond the Promoter’s reasonable control.
6.15 The Promoter reserves the right to cancel, suspend and/or modify this competition and/or Prize, or any part of it, if any fraud, technical failures, change in applicable law(s) or any other factor beyond the Promoter's reasonable control impairs the integrity or proper functioning of this competition, as determined by Promoter in its sole and absolute discretion.
6.16 Insofar as is permitted by law, the Promoter, its employees, agents, subcontractors and/or or distributors will not in any circumstances be responsible or liable for (i) any loss, damage, cost, compensation and/or other expense; and/or (ii) for any personal injury or death occurring as a result of taking up a Prize except where it is caused by the negligence of the Promoter and/or , its employees and, where it is responsible for them, its agents and/or distributors. Winner’s statutory rights shall not be affected.
6.17 The entrant shall be liable for complying with any fiscal and/or tax requirements (including, without limitation, any benefit-in-kind declarations and/or calculations) and other legal obligations and/or requirements arising out of, or in connection with, the Prize.
6.18 Any complaints regarding this Competition should be addressed to Rail Delivery Group at [email protected] or Holiday Expert at [email protected] quoting “Holiday Expert Competition”
6.19 This competition shall be subject to English law and the exclusive jurisdiction of the English Courts.
Big Bus Tours Competition Terms and Conditions
1. PROMOTER
The promoter is Rail Delivery Group (trading as National Rail) with company number 08176197, a UK company with registered office at First Floor North, 1 Puddle Dock, London, England, EC4V 3DS (“the Promoter”).
2. COMPETITION PERIOD
The competition commences on Wednesday 21 January 2026 and concludes at 23:59 GMT on Wednesday 28 January 2026.
3. ENTRANTS
3.1 The Competition is open to residents of Great Britain (England, Scotland, Wales) who are between the ages of 16 and 99 years of age. Proof of eligibility must be provided upon request.
3.2 To enter the competition via social media, entrants must follow the following steps:
Comment one of your favourite family memories by train
Like @Railcard competition Facebook post
Follow @Railcard and @BigBusTours on Facebook
3.2.1 To enter the competition via email, entrants must follow the following steps:
Email your favourite family memory by train and/or photo quoting “Big Bus Tours Competition” in the subject to [email protected]
3.3 Employees of Rail Delivery Group or any of its Group Companies, subsidiaries, affiliates (including any relatives, family members, agents and/ or household members) and anyone else professionally associated with this promotion are expressly excluded from entering this Competition.
3.4 Only 1 entry per entrant shall be accepted.
3.5 Entries on behalf of another person are not permitted.
3.6 Entries must be received before the Competition end date. Late, incomplete, invalid and/or corrupt submissions will not be accepted and will be disqualified. No responsibility will be accepted by the Promoter for lost entries and proof of transmission will not be accepted as proof of receipt.
3.7 With regret, it is not possible to return any submitted entries.
3.8 (a) All entrants must be happy to have the photos shared with Rail Delivery Group used by the company for marketing purposes related to this campaign. As well as be happy to share their recreated photo after their trip, if selected as winners.
(b) Entrants will also have confirmation from any other person/s featured in the photo that they are happy for Rail Delivery Group to use the images for marketing purposes related to this campaign.
(c) Entrants under 18 years of age will need permission from a parent or guardian, and confirmation that they are happy for Rail Delivery Group to use the images for marketing purposes related to this campaign.
4. THE COMPETITION PRIZE (“the Prize”)
4.1 The prize consists of
a Family Discover ticket – 24 Hour Hop On Hop Off + River Cruise for 2 adults + 2 children. Redeem within the next 12 months, excluded 25 December 2026
1x Family & Friends Railcard
5. SELECTION OF WINNERS
The winner will be selected at random and will be contacted by @Railcard(external link, opens in a new tab) on Facebook or via the [email protected] email address if entered via email. Winner to respond within 24 hours.
6. GENERAL TERMS AND CONDITIONS
6.1 By entering this competition, entrants are considered to have agreed to these terms and conditions, as well as the privacy policies of Rail Delivery Group: https://www.railcard.co.uk/privacy-notice/(external link, opens in a new tab)
6.2 The Prize is subject to (i) these Prize terms and conditions and (ii) the Promoter’s standard Railcard terms and conditions that are available at https://www.railcard.co.uk/terms/(external link, opens in a new tab)
6.3 The Promoter reserves the right to amend these terms at any time.
6.4 The Prize winner must submit all the necessary and required proof of ID, in order to receive their Prize. Failure to provide such documentation and/or information shall entitle the Promoter to withdraw the Prize and select another winner. Prize fulfilment will be managed by the Promoter.
6.5 The Promoter reserves the right, in its sole and absolute discretion, to:
(i) cancel, suspend and/or modify this Promotion, or any part of it, if any fraud, technical failures, a change in applicable law or any other factor beyond the Promoter's reasonable control impairs the integrity and/or proper functioning of this competition; and
(ii) reject any submissions/entries, and/or disqualify any entrants, at any time, if it deems that there has been or may be, whether intended or otherwise, any: (a) breach of any of these terms and conditions; and/or (b) infringement or potential infringement of any third party rights and/or intellectual property; and/or (c) defamation or potential defamation of any persons, companies, intellectual property, institutions, cultures or similar; and/or (d) offence or potential offence caused, howsoever arising; and/or (e) breach of any laws, regulations, codes (including moral codes), uses, guidelines and generally accepted etiquette rules required from any internet users, platforms, providers, hosts and/or sites and similar.
6.6 The Prize is as described, is not transferable, cannot be amended once booked has no cash value (and cannot be exchanged for cash) and cannot be re-sold.
6.7 The Promoter reserves the right, in its sole and absolute discretion, to change the Prize and/or substitute any or all of the Prize with an alternative prize of equivalent value.
6.8 The winner may be required to take part in publicity resulting from the Competition. The Promoter (and its group companies) shall be entitled to make use, in any way and/or through any medium, of any comments provided and/or made by the winning entrant including, without limitation, those provided by the winning entrant on any social media sites and/or Rail Delivery Group owned marketing channels (including the website), for the benefit of promoting the Promoter and associated companies, subject to the applicable policies of the relevant social media sites and/or marketing channels.
6.9 In entering the competition, entrants agree not to post any detrimental content on any social media platform and/or in any other mediums.
6.10 Any personal information provided during the entry process (including but not limited to entrant’s name) must be valid and truthful. The Promoter accepts no responsibility or liability for any incorrect, false or fictitious personal information provided to it.
6.11 The Promoter shall use the entrants’ personal data for the purpose of administering and/or promoting this Promotion.
6.12 If entrants wish to receive marketing information from the Promoter, they can opt-in on the Promoter’s website, and can opt-out at any time by writing to the Promoter at the address below, or by clicking the link in any message received. Further details of the Promoter’s privacy policy are available at https://www.railcard.co.uk/terms/(external link, opens in a new tab)
6.13 By entering this Promotion, each entrant is providing information to the Promoter who undertakes to process such entrant’s personal details in accordance with the provisions of the General Data Protection Regulation (EU) 2016/679 ("Privacy Law") and (ii) any applicable laws implementing the Privacy Law in the territories where entrants are resident ("Applicable Laws").
6.14 The determination and decision of the Promoter on all matters shall be final and no correspondence or discussion will be entered into (including as to the winner). The Promoter reserves the right in its reasonable discretion: (i) to disqualify any entrant, claimant, competitor or their guest whose conduct is contrary to the spirit of the rules or the intention of the competition and to declare as void any or all of their claims or entries based on such conduct; (ii) to declare as void any claims or entries resulting from any printing, production and/or distribution errors (including but not limited to any error(s) on any website or app of the Promoter and/or, any published materials, regardless of format) or where there has been error(s) in any aspect of the preparation for or conduct of the competition materially affecting the result of the competition and/or the number of claimants and/or the value of claims; (iii) to add to or to waiver any rules on reasonable notice; and/or (iv) to cancel the Competition or any part of it at any stage in the event of circumstances beyond the Promoter’s reasonable control.
6.15 The Promoter reserves the right to cancel, suspend and/or modify this competition and/or Prize, or any part of it, if any fraud, technical failures, change in applicable law(s) or any other factor beyond the Promoter's reasonable control impairs the integrity or proper functioning of this competition, as determined by Promoter in its sole and absolute discretion.
6.16 Insofar as is permitted by law, the Promoter, its employees, agents, subcontractors and/or or distributors will not in any circumstances be responsible or liable for (i) any loss, damage, cost, compensation and/or other expense; and/or (ii) for any personal injury or death occurring as a result of taking up a Prize except where it is caused by the negligence of the Promoter and/or , its employees and, where it is responsible for them, its agents and/or distributors. Winner’s statutory rights shall not be affected.
6.17 The entrant shall be liable for complying with any fiscal and/or tax requirements (including, without limitation, any benefit-in-kind declarations and/or calculations) and other legal obligations and/or requirements arising out of, or in connection with, the Prize.
6.18 Any complaints regarding this Competition should be addressed to Rail Delivery Group at [email protected] quoting “Big Bus Tours Competition”.
6.19 This competition shall be subject to English law and the exclusive jurisdiction of the English Courts.