National Rail Conditions of Travel - Part E: Making your train journey

Part A: Summary of the Conditions

Part B: Introduction

Part C: Planning your journey and buying your Ticket

Part D: Using your Ticket

Part E: Making your Train Journey

Part F: Your refund and compensation rights

Part G: Special Conditions applying to Season Tickets

Part H: Lost Property

Appendices

Appendix A: List of Train Companies to which the National Rail Conditions of Travel apply

Appendix B: Definitions

Appendix C: Code of Practice: Arrangements for interview meetings with applicants in connection with duplicate Season Tickets