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National Rail Conditions of Travel - Part E: Making your train journey

23. Taking Luggage and Other Articles with You on Your Journey

23.1 You may take up to three items of luggage into the passenger accommodation of a train unless:

23.1.1 your luggage is such that it may cause injury, inconvenience or a nuisance or it may cause damage to property;

23.1.2 there is not enough room for it;

23.1.3 your luggage would obstruct doorways, gangways or corridors;

23.1.4 the loading or unloading may cause delay to trains;

23.1.5 your luggage is not carried or packaged in a suitable manner;

23.1.6 your luggage is one of the prohibited items shown in the list shown in 23.4 below;

23.1.7 a Train Company has set out any special conditions relating to the carrying of luggage on their own train services. In such cases these conditions will be made available when buying your Ticket in advance and will be shown on the Train Company’s website.

23.2 You will normally need to be able to manage your luggage without additional help; however, if you have a disability and require assistance, you can book this in advance of your journey. Please see Condition 21 for more information.

23.3 Articles may be conveyed in separate luggage accommodation, where this is available, on the train service. Articles conveyed in such accommodation must for security reasons be clearly labelled with your name, address and destination station. Train company staff may not release items stored in separate luggage accommodation to you until you have proved ownership.

23.4 Conditions relating to the carriage of specific items:

Item

Conditions

Pushchairs/Carrycots

Must be capable of folding

Wheelchairs and powered wheelchairs

Wheelchairs must be folded unless in use and located in a section designated for wheelchairs where provided. They are conveyed subject to a maximum width of 70cm and length of 120cm

23.5 Items only permitted at the discretion of individual Train Companies:

  • Mobility Scooters

  • e-Scooters

  • Canoes; surfboards; sailboards

  • Skis and ski-boards; golf equipment; other sports equipment except where shown as not permitted below.

  • Musical Instruments exceeding these dimensions, 30 x 70 x 90 cm

  • Unloaded firearms, properly licensed, with prior permission of the Train Company and carried in accordance with the law and any other specific instructions

23.6 Items that are not permitted to be carried on passenger trains:

  • Motorcycles; mopeds; motor scooters

  • Furniture exceeding these dimensions, 30 x 70 x 90 cm

  • Firearms (except as shown above)

  • Dangerous goods; inflammable liquids; explosives