National Rail Conditions of Travel - Part E: Making your train journey
24. Taking an animal with you on your journey
24.1 You may take up to two dogs or other small domestic animals free of charge with you unless a Train Company has set out any special conditions relating to their own train services. In such cases these conditions will be made available when buying your Ticket in advance and will be shown on the Train Company’s website.
24.2 Animals, with the exception of assistance dogs, may not be taken into buffet or restaurant cars (including first class accommodation with at-seat meals service) unless specifically allowed by the Train Company that you are using. Animals are not allowed on seats in any circumstances.
24.3 Animals other than dogs must be conveyed in a fully enclosed basket or pet carrier designed for this purpose with dimensions not exceeding 85 x 60 x 60 cm. Baskets and pet carriers must be large enough to allow the animal to stand and lie down in comfort. Animals which are too large for a basket or pet carrier with dimensions 85 x 60 x 60 cm may not be conveyed by train.
24.4 Dogs must be kept on a lead throughout your journey, including any part of station property; other animals must not be taken out of their baskets or pet carriers. If your dog or other animal causes a nuisance or inconvenience to other passengers, you may be asked to remove it from a train or railway premises by staff.
24.5 Special conditions apply to the carriage of animals in sleeper cabins. If you are considering taking an animal on a service with a sleeper cabin, you will need to contact the Train Company for details of these before you make your booking.
24.6 Livestock and non-domestic animals cannot be carried in any circumstances.
Part A: Summary of the Conditions
Part B: Introduction
Part C: Planning your journey and buying your Ticket
Part D: Using your Ticket
Part E: Making your Train Journey
Part F: Your refund and compensation rights
Part G: Special Conditions applying to Season Tickets
Part H: Lost Property
Appendices
Appendix A: List of Train Companies to which the National Rail Conditions of Travel apply
Appendix B: Definitions