National Rail Conditions of Travel Part G - Special Conditions Applying to Season Tickets

36.1 Part G of these Conditions apply to Season Tickets only. In some cases, special rules apply to Season Tickets valid for 1 month or longer – this is made clear where necessary.

36.2 A Season Ticket gives the named holder the right to unlimited travel on train services between specific stations or within specific geographic zones during the period up to and including the Season Ticket’s expiry date. This includes the right to start, break or resume your journey, as described in Condition 16.2. It may only be used by the person to whom, or on whose behalf, it was issued (unless Condition 5.1 applies).

36.3 Unless you are specifically advised otherwise at the time of purchase, a Season Ticket must be supported by a photocard which bears a true likeness of the user. Photocards may be obtained free of charge at staffed station Ticket offices on production of a passport sized photograph.

36.4 When you first buy a Season Ticket that is valid for a period of one month or longer, you will need to fill in an application form, and a record will be kept of your details and the details of the Season Ticket(s) that you buy. This enables us to provide you with greater assistance if your Season Ticket is lost or stolen, or if you need to make a claim for delay under a Train Company’s Passenger’s Charter.