How to Use the Journey Planner

If you’d like to find out more about the Journey Planner and how to get the most out of it, read our guide below.

How to use the Journey Planner

1. Planning Your Journey

• Select the station that you’re Departing from and the station you’re Going to by typing the station name or 3 letter code. E.g. London Victoria (VIC)

• You can customise your route by clicking Route via / avoid

• Select whether you are making a Single or Return journey

• Choose your travel dates and times

• Select the number of passengers

• Add any Railcards

• You can further customise your journey by clicking Journey options

• Click Get times and prices to see your results

2. Viewing and choosing your options on the results page

The top of the results page will display your chosen journey details and any Railcard discounts.

You can click Edit journey to make any changes.

To add the journey to your favourites, click the heart icon next to your Journey Planner search results. When the heart goes red, it is a favourite, and you will be able to view it in My Travel.

For a single journey

The results page will show the first 5 options for your outward journey.

You can also View earlier trains or View later trains by clicking the arrows at the top and bottom of the results list.

For each option you will be able to view:

• Standard or First Class fares

• The departure and arrival times

• Whether all or part of your journey will include a ferry, bus or rail replacement service

• Whether the service is on time or has any delays

• Ticket price

• Journey time and whether a service is Direct or has any changes

You can also click the journey time and service information to see what stations the service/s stops at, and the cycle policies for the service/s and stations.

• Choose the train you wish to travel on by clicking Select

• When you have clicked it, you will automatically move to the next page to review your journey and select your tickets

• You will see the total fares amount in a separate box

For a return journey

The first results page will show the first 5 options for your outward journey.

You can also View earlier trains or View later trains by clicking the arrows at the top and bottom of the results list.

For each option you will be able to view:

• Standard or First Class fares

• The departure and arrival times

• Whether all or part of your journey will include a ferry, bus or rail replacement service

• Whether the service is on time or has any delays

• Ticket price

• Journey time and whether a service is Direct or has any changes

You can also click the journey time and service information to see what stations the service/s stops at, and the cycle policies for the service/s and stations.

• Choose the train you wish to travel on by clicking Select

• When you have clicked it, you will automatically move to the next page to select your return journey. After you have selected your return journey, you will automatically move to the next page to review your journey and select your tickets

• You will see the total fares amount in a separate box

3. Reviewing and buying tickets

On the Review journey and select tickets page you will see all the details for the journey you have chosen. You can also:

• Switch between Standard and First Class tickets

• See alternative tickets and prices

• Set alerts for your journey

• See information about your chosen ticket type

Once you are completely happy with your choice, just click Buy tickets.

This will send you to a train company ticket page to complete your purchase.