Violence Against Women and Girls
If you see or experience violence or abuse on a train or at a station, report it to British Transport Police by texting 61016 or, in an emergency, call 999
Find out more about our commitment to ending violence against women and girls (VAWG).
Zero Tolerance for Sexual Harassment
Rail companies have a zero tolerance approach towards sexual harassment. Sexual harassment isn’t always physical and can include behaviours such as intrusive staring, unwanted questioning and catcalling.
If you see or experience sexual harassment taking place, report it to British Transport Police by texting 61016 or, in an emergency, calling 999. Depending on the situation, there may also be ways in which you can safely intervene – for example, by asking if the person wants to swap seats, or asking a distracting question of the perpetrator.
For more information about what constitutes sexual harassment and how you might be able to help as a bystander, visit our dedicated Zero Tolerance site, which includes an immersive explainer video.
Rail to Refuge
Rail to Refuge is a joint initiative between rail companies and Women’s Aid, in which train operators provide free tickets to survivors travelling to refuges. With financial control often being a key issue for people in this situation, free train tickets for them and their children can make their escape possible.
Tickets can be arranged for those who need them via Women’s Aid and their members. Once they have a place at a refuge secured, their tickets will be sent directly or can be collected. Survivors can then travel safely to the refuge, with no questions asked.
With an average of 6 people using the scheme every day, and 10,000+ people since its inception, Rail to Refuge is a vital resource for those in need.
White Ribbon
White Ribbon is the UK’s leading charity engaging men and boys to end violence against women and girls. Its aim is to prevent men’s violence against women and girls by addressing its root causes.
Rail Delivery Group is White Ribbon-accredited and is committed to helping end violence against women and girls through cultural change.
You can find more information on the White Ribbon website.
Resources
If you see or experience violence or abuse on a train or at a station, call 999 in an emergency, or text 61016 to report it
Visit the National Domestic Violence Helpline(external link, opens in a new tab), run in partnership between Women's Aid and Refuge, or call them on 0808 2000 247
Visit the Womens Aid website(external link, opens in a new tab)
Call Rape Crisis on 0808 802 9999
Find government guidance on seeking help for domestic abuse(external link, opens in a new tab)
Find victim support information(external link, opens in a new tab)
Visit the Galop website(external link, opens in a new tab), the UK’s LGBT+ anti-abuse charity, or call their advice line on 0800 9995428
Call the Men’s Advice Line on 0808 801 0327