Last updated:Today at 16:43
Train companies affected:Avanti West Coast, London Northwestern Railway
Last updated:Today at 16:35
Train companies affected:National Rail
Following extensive customer research and data analysis we have begun developing a new National Rail app to improve the customer experience.
The new app is currently in the Beta testing stage and is available to download by invitation only on Apple and Android devices.
We are inviting you to download the Beta app and help us test it. Your involvement in testing the Beta version would be a vital element in identifying any issues and shaping the app before it becomes available to a wider audience.
If you download the Beta app, you will be able to use the Live Trains function to:
Find out what time trains are leaving from any station today
Find out what trains are arriving at any station today
View the calling points of trains departing or arriving today
Discover where a train has got to on its journey
Search for trains from different stations
Get the National Rail Beta app for your Apple device – there are 2 ways to do this. See below for full instructions
or
Download the National Rail Beta app for your Android device. See below for full instructions
Take the survey about the National Rail Beta app(external link, opens in a new tab)
If you have any questions or want to give us feedback on how the app functions in the meantime, please email us at: [email protected]
There are 2 ways the National Rail Beta app can be installed:
Via iPhone
Via redeem code (if you don’t have access to emails on iPhone)
To get started, install TestFlight on the device you’ll use for testing. Then, accept your email invitation to install the Beta app.
Install TestFlight on the iOS device that you’ll use for testing
Open your TestFlight email invitation and tap View in TestFlight
If you’re a new tester for the app, tap Accept.
Tap Install to install the app on your device.
If you’re a returning tester, tap Update or Open.
If you don’t have access to emails on iPhone you can use a redeem code from your computer.
Open the TestFlight email invitation and click View in TestFlight
Find the redeem code from the opened web page
Add the redeem code to the TestFlight app by following the instructions below
Install TestFlight from the App store on the iOS device that you’ll use for testing
Open the TestFlight app
Tap the Redeem link at the top of the screen. This will open up the Reedem Code dialogue
Paste the redeem code and click on Redeem
TestFlight will now install the NRE Beta App onto your iPhone
Tap the Open button to launch the NRE Beta app
First,
Ensure there are no other Beta versions of the National Rail app installed on your phone
To install:
On your Android phone, navigate to https://play.google.com/apps/testing/uk.co.nationalrail.google.beta
If you are prompted to login, use the Google account you used to register for Beta testing
Tap on the Become a Tester button at the bottom of the page
Tap on the Download it on Google Play link
Select Install
Once successfully installed, the app will be available to open from the Play store or from the Home screen, called NRE Beta.