Lines reopened: disruption between Abbey Wood / Romford and London Paddington expected until 10:00  

Route(s) affected

Trains between Shenfield / Abbey Wood and Heathrow Terminal 5 / Reading

Description

The line has now reopened following a failure of the electricity supply between Abbey Wood / Romford and London Paddington. As service recovers, trains will be cancelled, delayed by up to 15 minutes or revised.

Disruption is expected until 10:00.

Customer advice:

You can use your ticket at no extra cost on the following alternatives:

• London Underground services via any reasonable route

• Great Western Railway services between London Paddington and Reading

• Greater Anglia between Shenfield and London Liverpool Street

• Heathrow Express between London Paddington and Heathrow Terminal 5 (pre-paid tickets only)

• South Western Railway services between London Waterloo and Reading

• Chiltern Railways between London Marylebone and High Wycombe

• Docklands Light Railway via any reasonable route

• Southeastern services between London Terminals and Abbey Wood

• Thameslink services between Farringdon and Abbey Wood

Alternative travel options:

Abbey Wood

• Southeastern: Direct services to Cannon Street, Charing Cross or London Bridge via the Bexleyheath/Dartford loop line

• Thameslink: Some direct services call at Abbey Wood running through to Greenwich, London Bridge, Farringdon and London St

• London Bus routes 99, 244, 180, 291 toward Woolwich or North Greenwich to pick up alternate transport if rail is also affected

Woolwich

• DLR: Woolwich Arsenal DLR station is a short distance from the Elizabeth line station, giving access to Canning Town, Canary Wharf, Bank/Tower Gateway

• Woolwich Ferry: free ferry across to North Woolwich, connecting to London City Airport DLR station

• Southeastern: Direct services from Woolwich Arsenal or Woolwich Dockyard towards Cannon Street, Charing Cross or London Bridge

• London Bus routes include 96, 161, 244, 469 for local connections toward Greenwich/Plumstead

Custom House

• DLR: Services from Custom House station running through to Canning Town and on to Bank, Stratford and Woolwich Arsenal. From Canning Town, the Jubilee line gives a fast alternative into central London

Canary Wharf

• Jubilee line: Canary Wharf Underground station is a short distance from the Elizabeth line station, with frequent services to London Bridge, Waterloo, Westminster, Bond Street, Stratford

• DLR: Canary Wharf DLR station also nearby, connecting to Bank, Tower Gateway, Stratford, Lewisham

• London Bus routes include 35 to Liverpool Street, D3 to Whitechapel, D8 to Stratford or SL4 towards North Greenwich

Central London stations

(Paddington - Whitechapel inclusive)

Paddington:

• 23 to Marble Arch & 205 to Liverpool Street

• 7 to Bond Street / Oxford Circus / Acton

• 7 to Paddington

• 98 to Tottenham Court Road / Holborn & 8 to Liverpool Street

• 205 to Liverpool Street (short walk to Selfridges)

Tottenham Court Road:

• 98 to Marble Arch / Bond Street & 7 to Paddington

• 8 to Liverpool Street

Farringdon:

• 55 and 243 towards The City & 63 to Blackfriars / Kings Cross

• 55 to Tottenham Court Road / Oxford Circus & 7 to Paddington

Liverpool Street:

• 8 to Tottenham Court Road or 153 to Farringdon

• 205 to Whitechapel and Marble Arch & 23 to Paddington

• 135 to Canary Wharf

Whitechapel

• 205 to Liverpool Street

• D3 to Canary Wharf & 25 to Stratford and Ilford

South East London

(Canary Wharf to Abbey Wood)

Key routes from Greenwich, Lewisham or Stratford for onwards connections to/from Central London include:

Canary Wharf

• 135 to Liverpool Street or D3 to Whitechapel

• D8 to Stratford or SL4 towards North Greenwich

Custom House

• 241 / 473 towards Stratford

• 147 / 474 towards Canning Town & 115 towards the City

Woolwich

• SL11 to North Greenwich

• 180 to Abbey Wood

• 380 to Lewisham

Abbey Wood

• 180 to Woolwich

• SL3 towards Bexleyheath

You should allow extra time to complete your journey as the bus journey will be slower than the train. You may need to change buses or travel via a major interchange. Check live information before you travel as routes, stops and road conditions and congestion can change at short notice.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.