Issue resolved: disruption between Crewe and Liverpool Lime Street expected until 13:30 

Route(s) affected

Avanti West Coast between London Euston and Liverpool Lime Street

London Northwestern Railway between Birmingham New Street and Liverpool Lime Street

Description

A points failure between Crewe and Runcorn has now been rectified, allowing all lines to reopen.

Whilst service recovers, trains running between Crewe and Liverpool Lime Street may still be cancelled, delayed by up to 30 minutes or revised to terminate and start their journey at an alternative station on their route.

Disruption is expected until 13:30.

Ticket flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company, either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.