Lines reopened: disruption between Reading / Heathrow Airport and London Paddington expected until 13:15 

Route(s) affected

Elizabeth line between Reading / Maidenhead / Heathrow Terminal 4 and Abbey Wood, and also between Heathrow Terminal 5 and Shenfield

Great Western Railway between Penzance / Plymouth / Taunton / Weston-super-Mare / Newbury / Bristol Temple Meads / Carmarthen / Swansea / Cardiff Central / Hereford / Great Malvern / Worcester Foregate Street / Worcester Shrub Hill / Cheltenham Spa / Oxford / Didcot Parkway and London Paddington

Heathrow Express between Heathrow Terminal 5 and London Paddington

Description

All lines have now reopened following an earlier trespass incident between Reading / Heathrow Airport and London Paddington. Trains running between these stations may continue to be cancelled, delayed by up to 25 minutes or revised.

Disruption is expected until 13:15.

Elizabeth line customer advice:

There may still be some short notice alterations, delays and platform changes whilst services return to the normal timetable. Please listen to Elizabeth line station announcements or ask a member of staff for further information.

Great Western Railway customer advice:

If your train is cancelled, you may travel on either of the two services before, or two services after, your original train. If these are peak services or less flexible, you can still travel with your original ticket, at no extra cost.

Ticket flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company, either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.