Lines reopened: disruption between London Paddington and Heathrow Airport / Reading expected until the end of the day 

Route(s) affected

Elizabeth line between Abbey Wood and Heathrow Terminal 4 / Maidenhead / Reading, and also between Shenfield and Heathrow Terminal 5

All Great Western Railway routes to / from London Paddington

Heathrow Express between London Paddington and Heathrow Terminal 5

Description

Lines have reopened following disruption caused by trespassers on the railway at Acton Main Line earlier this evening.

As services recover, trains running between London Paddington and Heathrow Airport / Reading may still be cancelled, delayed by up to 50 minutes or revised to terminate at a different station on their route.

Disruption is expected until the end of the day.

Elizabeth line customer advice:

You can use your ticket at no extra cost on the following:

• Chiltern Railways between London Marylebone and High Wycombe

• Docklands Light Railway via any reasonable route

• Great Western Railway between London Paddington and Reading

• Greater Anglia services between London Liverpool Street and Shenfield

• Heathrow Express between London Paddington and Heathrow Terminals (pre-paid tickets only)

• London Buses between:

  • Abbey Wood and Paddington

  • Paddington and Heathrow terminals / West Drayton

• London Overground (Liberty line) services between Romford and Upminster

• London Underground services via any reasonable route

• South Western Railway services between London Waterloo and Reading

• Southeastern services between London Terminals and Abbey Wood

• Thameslink services between Farringdon and Abbey Wood

Bus options:

Whilst this disruption is ongoing, buses are a simple and direct alternative. You can use your ticket at no extra cost on the following London Bus routes:

• Between Abbey Wood and Paddington

• Between Whitechapel and Brentwood

• Between London Paddington and Heathrow Terminals / West Drayton

Alternative London Bus routes during disruption

You should allow extra time to complete your journey as the bus journey will be slower than the train. You may need to change buses or travel via a major interchange. Check live information before you travel as routes, stops and road conditions and congestion can change at short notice.

West London

(Paddington / Heathrow and Reading)

A key tip is to travel towards Ealing Broadway or Hayes and Harlington for further connections. Key routes include:

• Ealing Broadway

  • 207 or SL8 towards West Ealing / Hanwell / Southall

  • SL8 towards Acton, and 266 to Acton Main Line

• Southall

  • SL8 towards Ealing Broadway

  • 105 towards Heathrow Terminals or 195 towards Hayes and Harlington

• Hayes and Harlington

  • SL9 and 278 towards Heathrow Central, and 350 towards Heathrow Terminal 5

  • 195 towards Southall

• Heathrow Terminals

  • 105 (from Terminals 2/3) or 482 (Terminals 4/5) to Southall

  • SL9 (from Terminals 2/3) or 350 (Terminals 5) to Hayes and Harlington and West Drayton

• West Drayton area

  • 222/U1 to Uxbridge for Underground connections

  • 350 to Hayes and Harlington and Heathrow Terminal 5

• Slough area

  • 81 to Hounslow for Underground connections

  • 702 (non-TfL bus) towards Hammersmith and Victoria Operates until 22:00

  • Carousel Buses Route 103: Slough - Langley (Harrow Market) Operates until 19:00

  • First Bus Route 7: Slough - Langley (Harrow Market) - Heathrow Terminal 5 Operates until 23:30

  • First Bus Route 3: Slough - Langley - Uxbridge Operates until 23:00

Note on Langley (Harrow Market) - The Langley "Harrow Market" bus stop is a short walk away from the station bus stop, close to the town centre, and more likely to be used by customers than the station bus stop.

Bus options - Central Section

Alternative London Bus routes during disruption

You should allow extra time to complete your journey as the bus journey will be slower than the train. You may need to change buses or travel via a major interchange. Check live information before you travel as routes, stops and road conditions and congestion can change at short notice.

Central London stations

(Paddington - Whitechapel inclusive)

If you’re already in Central London, buses provide convenient alternatives. Key routes include:

• Paddington:

  • 23 to Marble Arch, and 205 to Liverpool Street

  • 7 to Bond Street / Oxford Circus / Acton

• Bond Street

  • 7 to Paddington

  • 98 to Tottenham Court Road / Holborn, and 8 to Liverpool Street

  • 205 to Liverpool Street (short distance to Selfridges)

• Tottenham Court Road:

  • 98 to Marble Arch / Bond Street, and 7 to Paddington

  • 8 to Liverpool Street

• Farringdon:

  • 55 and 243 towards The City, and 63 to Blackfriars / Kings Cross

  • 55 to Tottenham Court Road / Oxford Circus, and 7 to Paddington

• Liverpool Street:

  • 8 to Tottenham Court Road or 153 to Farringdon

  • 205 to Whitechapel and Marble Arch, and 23 to Paddington

  • 135 to Canary Wharf

• Whitechapel

  • 205 to Liverpool Street

  • D3 to Canary Wharf, and 25 to Stratford and Ilford

South East London

(Canary Wharf to Abbey Wood)

A key is to travel to Greenwich, Lewisham or Stratford for onwards connections to/from Central London. Key routes include:

• Canary Wharf

  • 135 to Liverpool Street or D3 to Whitechapel

  • D8 to Stratford or SL4 towards North Greenwich

• Custom House

  • 241 / 473 towards Stratford

  • 147 / 474 towards Canning Town, and 115 towards the City

• Woolwich

  • SL11 to North Greenwich

  • 180 to Abbey Wood

  • 380 to Lewisham

• Abbey Wood

  • 180 to Woolwich

  • SL3 towards Bexleyheath

Great Western Railway customer advice:

Customers travelling between London Paddington, Reading and Oxford can use their tickets at no extra cost, on South Western Railway and Chiltern Railways from London Waterloo to Reading, and London Marleybone to Oxford.

Heathrow Express customer advice:

Your ticket can be used on Elizabeth line services via any reasonable route, at no extra cost, in order to complete your journey.

This is in place until 20:30, for pre-paid tickets bought before 17:00 this evening.

Ticket flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company, either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.