Residual disruption between Aldershot and Alton expected until 10:00 

Route(s) affected

Between London Waterloo / Woking and Alton

Description

All lines have now reopened following an earlier electricity supply problem between Aldershot and Alton. Trains running between these stations may continue to be delayed by up to 30 minutes or revised.

Disruption is expected until 10:00.

Customer advice:

South local services

Train services between London Waterloo and Alton may delayed, cancelled or revised.

Surburban services

Train services between Ascot / Guildford and Farnham may delayed, cancelled or revised.

How do I get to my destination?

South Western Railway have been unable to source buses however with lines reopen you can travel via train however you may be delayed.

Your ticket can be used, at no extra cost, on the following Stagecoach South routes:

• 4 and 5 between Aldershot and Farnham

• 65 between Guildford - Farnham - Bentley - Alton

• 20 between Guildford - Ash - Aldershot

• 19 between Aldershot - Farnham - Haslemere

• 46 between Guildford - Farnham - Farncombe - Godalming

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Ticket flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company, either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.