Disruption between Farnham and Alton expected until 11:00 

Route(s) affected

Between London Waterloo and Alton

Description

A fault with the signalling system between Farnham and Alton means that all lines are disrupted. As a result of this, trains running between these stations may be delayed by up to 40 minutes or revised to only complete part of their journey.

Disruption is expected until 11:00.

Customer advice:

The following changes to services will apply until further notice:

Suburban services

Train services operating between London Waterloo and Alton will terminate and start their journey from Farnham.

Some stopping services between London Waterloo and Basingstoke may also be impacted by this disruption.

Services between Guildford and Farnham in both directions have also been impacted by this, and may have to terminate and restart their journeys from Aldershot.

How do you get to your destination?

Rail replacement shuttle buses are running between Farnham and Alton calling at Bentley (Hampshire).

Please note that these buses will not be running to a scheduled timetable.

If you are travelling from Bentley (Hampshire) station, please be aware that the rail replacement double decker bus will have to pick up customers from the main road.

If you need any help with your journey, please speak to a member of staff or use a station help point.

If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.

Additional information:

Engineers are now on site and investigating.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.