Disruption between Matlock and Derby expected until 17:00 

Route(s) affected

Between Matlock and Lincoln / Cleethorpes

Description

A fault with the signalling system near Ambergate means all lines are disrupted.

As a result, trains running between Matlock and Derby may be delayed by up to 30 minutes, cancelled or revised.

Disruption is expected to continue until 17:00.

Customer advice

Network Rail are going to investigate the problem. They are expected to arrive on site at 15:00.

How does this affect my train?

Trains are unable to run in both directions between Matlock and Derby. Trains on this route that usually terminate at Matlock will terminate at Derby instead, and trains that usually start at Matlock will start at Derby.

Trains on East Midlands Railway's Intercity route are not affected by this problem and will run normally. This is because they operate on a different part of the track.

How do I get where I need to be?

You should continue to travel as originally planned however your journey may be delayed by 30 minutes.

Two rail replacement buses have been arranged to depart Derby at 14:00 and 15:00 calling at Duffield, Belper, Ambergate, Whatstandwell, Cromford, Matlock Bath and Matlock.

A bus has been arranged to depart Matlock at 15:00 calling at Matlock Bath, Cromford, Whatstandwell, Ambergate, Belper, Duffield and Derby.

These rail replacement bus services are now in journey planners.

If you are unable or do not wish to complete your journey, you may claim a refund on your ticket. Information about how to do this can be found at eastmidlandsrailway.co.uk/refund.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.