Amended timetable on the c2c network until further notice 

Route(s) affected

All c2c routes to / from London Fenchurch Street

Description

Multiple speed restrictions have been imposed across the c2c network. As trains are having to run at a reduced speed, c2c have introduced an amended timetable. This has been done to offer more certainty about services, and to reduce the risk of any short-notice disruption.

This is expected to continue until further notice.

Travel advice:

The amended timetable involves some services being cancelled and retimed in advance. However, there are also a small number of short notice additional cancellations. The advance amended timetable is reflected in Journey Planners up to and including Friday 2 October. However, the short notice additional cancellations may not be removed from Journey Planners until 24 hours in advance - please check your entire journey on the day of travel. The frequency of service means that if your planned train is cancelled, the next one will be arriving shortly.

As part of the amended timetable, services towards London from Shoeburyness, Upminster, Pitsea and Grays will depart at least six minutes earlier than normal. Services from London arriving at stations between Upminster and Shoeburyness and between Grays and Pitsea will arrive at least six minutes later than normal.

To assist you with your journey, your ticket can be used at no extra cost on Greater Anglia services between London Liverpool Street and Southend Victoria in both directions.

Additional information:

The prolonged dry weather has caused the clay underneath the tracks to dry out and shrink. This has caused the track to drop in places and become uneven. In response, speed restrictions have been put in place to keep everyone moving safely and smoothly.

Speed restrictions will need to be in place until the ground conditions have recovered, which can take some time. The normal timetables will be reintroduced as soon as possible. Further updates will be provided in due course.

Check before you travel:

You can check your journey up to and including Friday 2 October using the National Rail real-time Journey Planner. However, you are advised to check your entire journey again on the day you are travelling in case of any further short notice amendments to the timetable.

It is not yet known what service will look like for c2c on Saturday 3 October and beyond, so please check back later.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.