Lines reopened: disruption between Carlisle and Dumfries expected until 13:30 

Route(s) affected

Between Carlisle and Dumfries / Glasgow Central

Description

Following animals on the line between Gretna Green and Annan earlier today all lines have now reopened. Trains travelling between Carlisle and Dumfries may still be cancelled or revised whilst service recovers.

Disruption is expected until 13:30.

Customer advice:

You can use your ticket, at no additional cost, on ScotRail services via any alternative route to your destination.

You may use your ticket onboard local services between Kilmarnock / Barrhead and Glasgow Central at no extra cost.

You can use your ticket at no extra cost on the following services:

• Avanti West Coast between Carlisle and Glasgow Central in both directions

• TransPennine Express between Carlisle and Lockerbie

Rail replacement transport has been requested at Carlisle and Dumfries.

• Departing Dumfries at 12:00 travelling to Carlisle

If you have to drive to another station your ticket will be valid to collect your car on your return journey. Speak to a member of staff to validate your ticket.

You might wish to consider postponing your journey until services return to normal.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.