Disruption between Cheltenham Spa and Worcester Shrub Hill / Worcestershire Parkway expected until 15:00 

Route(s) affected

CrossCountry between Penzance and Edinburgh, between Plymouth and Edinburgh / Glasgow Central, between Paignton / Bristol Temple Meads and Manchester Piccadilly, and also between Cardiff Central and Nottingham

Great Western Railway between Bristol Temple Meads and Worcester Foregate Street

Description

A safety inspection of the track between Ashchurch for Tewkesbury and Worcester Shrub Hill / Worcestershire Parkway means all lines are blocked.

As a result, services may be cancelled or revised.

Disruption is expected until 15:00.

CrossCountry customer advice:

CrossCountry have requested road transport to run between Bristol Temple Meads and Birmingham New Street. The current estimated time of arrival to run from Bristol Temple Meads will be 14:00 and for Birmingham New Street it is 13:00. Please speak to a member of station staff for further details.

To help you complete your journey you can use your ticket on the following services at no extra cost:

• Great Western Railway between Cardiff Central and Bristol Temple Meads, and between Bristol Temple Meads and Reading / Worcestershire Parkway (please note these services are also disrupted by this incident)

• Transport for Wales between Cardiff Central and Cheltenham Spa, and between Newport (South Wales) and Manchester Piccadilly

Great Western Railway customer advice:

To help you complete your journey you can use your ticket on the following services at no extra cost:

• CrossCountry services between Bristol Temple Meads and Worcestershire Parkway, including between Gloucester and Cheltenham Spa (please note these services are also disrupted by this incident)

• Transport for Wales between Gloucester and Cheltenham Spa

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.