Disruption between Ashford International and Ebbsfleet International expected until 13:00 

Route(s) affected

Between Ramsgate and St Pancras International

Description

A safety inspection of the track between Ashford International and Ebbsfleet International means that some lines are blocked. As a result, trains running between these stations may be cancelled, delayed by up to 60 minutes or revised.

This is expected until 13:00.

What's happened?

A potential defective section of track has been reported between Ashford International and Ebbsfleet International. While response staff attend, the line from Ashford towards Ebbsfleet is blocked, leaving only one line for trains running in both directions to use.

Response staff are on site.

How does this affect my journey?

Services between Ashford International and London St Pancras International may be disrupted.

Travel to London Charing Cross, Waterloo East or London Bridge for alternative services to Ashford International, Canterbury West, Ramsgate and Dover.

Travel to London Victoria for alternative services to Ashford International and Canterbury East.

What should I do?

You can use your ticket at no extra cost on:

• London Underground between London Terminals

• Fastrack Buses between Ebbsfleet and Gravesend

Southeastern have requested buses to run between Ramsgate and Dover.

Alternative routes:

For details of alternative routes that may be available to complete your journey, please refer to our Alternative routes during disruption maps.

How can I stay up to date?

You can follow Southeastern on Twitter (X) @SE_Railway or follow the Southeastern WhatsApp channel.

Ticket flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company, either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.