Lines reopened: disruption between Balloch and Dumbarton Central expected until 08:00 

Route(s) affected

Between Balloch and Dalmuir / Airdrie

Description

The emergency services have completed their work dealing with an earlier incident between Balloch and Dumbarton Central. Some trains may continue to be revised to start / terminate at Dumbarton Central as service recovers.

Disruption is expected until 08:00.

Customer advice:

You can use your ticket, at no additional cost, on ScotRail services via any alternative route to your destination.

If you have had to drive to another station your ticket will be valid to collect your car on your return journey. Speak to a member of staff to validate your ticket.

There are no ticket acceptance arrangements which cover the disrupted area.

Rail replacement transport has been requested. Further details will follow once confirmed.

Customers may wish to make their own arrangements until transport is confirmed. Please keep any receipts (bus tickets / taxi receipts) and submit a claim through Customer Relations.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.