Disruption between Llandudno Junction and Holyhead expected until 12:30 

Route(s) affected

Avanti West Coast between London Euston and Holyhead

Transport for Wales between Cardiff Central / Manchester Airport and Holyhead

Description

A safety inspection of the track is taking place between Llandudno Junction and Holyhead, resulting in trains having to run at a reduced speed towards Holyhead. Trains running between these stations may be cancelled, delayed by up to 30 minutes or revised to terminate at a different station on their route.

Disruption is expected until 12:30.

Avanti West Coast customer advice:

If your train is cancelled, your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.

If you no longer wish to travel because your train is delayed or cancelled, you can request a full refund from where you bought your ticket.

Transport for Wales customer advice:

There is limited road transport at Llandudno Junction and Holyhead running between Llandudno Junction and Holyhead in both directions, provided by Dilwyn's Coaches and Carmel Travel, to help you complete your journey, at no extra cost.

These arrangements are in place on services until 12:30.

Road Transport will take longer than rail services. Please allow extra time to complete your journey.

Pay as you go

If you're using pay as you go, don't forget to tap out if you abandon your journey or use an alternative service or mode of transport.

Check services running in the area using the Transport for Wales live map.

Ticket flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company, either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.