Disruption between Cheltenham Spa / Droitwich Spa / Redditch and Birmingham New Street expected until 18:00  

Route(s) affected

Trains between Cheltenham Spa / Droitwich Spa / Redditch and Birmingham New Street

Description

A fault with the signalling system between Bromsgrove and Longbridge means trains have to run at a reduced speed on some lines. As a result, trains between Cheltenham Spa / Droitwich Spa / Redditch and Birmingham New Street may be delayed by up to 25 minutes or revised.

Disruption is expected until 18:00.

CrossCountry customer advice:

If your train is cancelled, your ticket can be used at no extra cost on the two CrossCountry services operating before and after your cancelled service.

If you decide to travel from a different station due to this disruption and need to return to that station later, you will also be able to use your existing ticket to do this at no extra cost

Unfortunately, any seat reservations will not be carried over to another train, but Coach B, H and L are the unreserved coaches on CrossCountry services (where available) so please head to them.

West Midlands Railway customer advice:

Rail replacement transport is operating between Longbridge Redditch / Bromsgrove, and also between Lichfield City and Lichfield Trent Valley. These are running in both directions.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.