Major disruption between Wolverhampton and Stafford / Shrewsbury expected until 12:00 on Wednesday 6 May 

Route(s) affected

Avanti West Coast between London Euston and Crewe / Edinburgh, and also between Birmingham New Street and Holyhead

CrossCountry between Reading / Birmingham New Street and Manchester Piccadilly

London Northwestern Railway between Birmingham New Street and Crewe / Liverpool Lime Street

Transport for Wales between Birmingham International and Shrewsbury / Chester / Manchester Piccadilly / Aberstwyth, and also between Birmingham New Street and Holyhead

West Midlands Railway between Birmingham New Street and Shrewsbury

Description

A low speed derailment in the Wolverhampton area means all lines between Wolverhampton and Stafford / Shrewsbury are disrupted. As a result, trains will be cancelled, delayed by up to 60 minutes or revised.

Major disruption is expected until 12:00 on Wednesday 6 May.

Avanti West Coast customer advice:

You can use your ticket at no extra cost on the following:

• CrossCountry services between Coventry and Wolverhampton in that direction only until further notice

• CrossCountry services between Stafford and Birmingham New Street in that direction only until further notice

• London Northwestern Railway / West Midlands Railway services via any reasonable route from London Euston to Birmingham New Street, in this direction only

If your train is cancelled, your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.

If you no longer wish to travel because your train's delayed or cancelled, you can request a full refund from where you bought your ticket.

London Northwestern Railway / West Midlands Railway customer advice:

Rail replacement transport will run between Wolverhampton and Shrewsbury.

You can also use your ticket at no extra cost on Transport for Wales services via any reasonable route.

Transport for Wales customer advice:

Check services running in the area using the Transport for Wales live map.

Rail replacement transport has been requested to run between Wolverhampton and Shrewsbury.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.