Disruption at Birmingham New Street expected until the end of the day 

Route(s) affected

Avanti West Coast between Edinburgh / Glasgow Central / Birmingham New Street and London Euston

CrossCountry between Dundee / Edinburgh / Glasgow Central and Plymouth, between Newcastle and Reading, between Manchester Piccadilly and Bristol Temple Meads / Bournemouth / Paignton, between Cardiff Central and Nottingham, and also between Nottingham / Leicester / Stansted Airport and Birmingham New Street

London Northwestern Railway between Liverpool Lime Street / London Euston and Birmingham New Street

Transport for Wales between Holyhead / Aberystwyth and Birmingham International

West Midlands Railway between Hereford / Shrewsbury and Birmingam New Street, between Rugeley Trent Valley and Birmingham International, between Lichfield Trent Valley and Bromsgrove, between Walsall and Wolverhampton, and also between Four Oaks and Redditch

Description

There is points failure at Birmingham New Street, meaning that trains must run at reduced speed on some lines for safety reasons.

As a result, trains operating to / from this station may be delayed by up to 20 minutes or diverted.

Disruption is expected until the end of the day.

Avanti West Coast customer advice:

If your train is cancelled, your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.

CrossCountry customer advice:

To assist you with your journey, your ticket can be used at no extra cost, on the following:

• London Northwestern Railway services between Stafford and Birmingham New Street

• West Midlands Metro between Wolverhampton and Birmingham New Street

Transport for Wales customer advice:

You can use your ticket on West Midlands Railway services between Shrewsbury and Birmingham at no extra cost.

London Northwestern Railway / West Midlands Railway customer advice:

Some trains may be able to divert via an alternative route (via Bescot Stadium). This route takes about 10-15 minutes longer than normal.

Trains which are able to divert will not call at Coseley, Tipton, Dudley Port, Sandwell & Dudley, Smethwick Galton Bridge or Smethwick Rolfe Street.

Your tickets can be used until further notice, at no extra cost, on the following services:

• Avanti West Coast between Birmingham New Street and Wolverhampton

• CrossCountry between Stafford and Birmingham New Street

• West Midlands Railway between Birmingham Moor Street / Birmingham Snow Hill and Smethwick Galton Bridge (Please note, Smethwick Rolfe Street is approximately 10-15 minute distance from Smethwick Galton Bridge station)

• West Midlands Metro between Birmingham (Grand Central, adjacent to Birmingham New Street station) - West Bromwich Central - Wolverhampton (St. Georges, 10 minutes away from railway station). Please change at West Bromwich Central for bus routes 4, 4H, 4M to / from Sandwell & Dudley station

• National Express West Midlands routes:

  • 4 / 4H / 4M: Walsall - Tame Bridge Parkway - West Bromwich (for West Midlands Metro) - Oldbury - Blackheath - Sandwell & Dudley - Rowley Regis - Cradley Heath

  • 12 / 12A: Birmingham - Langley Green - Dudley

  • 42: Tipton - Dudley Port (nearby)

  • 69: Walsall - Wolverhampton

  • 74: Birmingham - West Bromwich - Dudley Port - Dudley

  • 80: Birmingham - Five Ways - Smethwick Galton Bridge - West Bromwich

  • 81: Wolverhampton - Coseley - Dudley

  • 82 [Wolverhampton]: Dudley - Wolverhampton

  • 87: Birmingham - Smethwick Rolfe Street (nearby) - Smethwick Galton Bridge - Oldbury (nearby to Sandwell & Dudley) - Dudley

  • 89 [Birmingham]: Birmingham - Smethwick - West Bromwich

  • 60 [Wolverhampton]: Wolverhampton - Bloxwich

  • 126: Dudley - Bearwood - Birmingham

  • 529: Wolverhampton - Walsall

  • X7: Wolverhampton - Dudley - Smethwick Rolfe Street (nearby) - Smethwick Galton Bridge - Birmingham

  • X8: Wolverhampton - Dudley - Bearwood - Birmingham (nearby Birmingham New Street and Birmingham Snow Hill Station)

  • If you're travelling to or from Smethwick Rolfe Street, Smethwick Galton Bridge, Sandwell & Dudley, Dudley Port, Tipton or Coseley, you can use local buses and tram routes that will get you to your destination

If you chose to drive your car and park at a station on one of the routes below because of this disruption, your rail ticket will be valid to travel back to the same station later in the day to collect your car.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.