Disruption at Birmingham New Street expected until the end of the day 

Route(s) affected

Avanti West Coast between Edinburgh / Glasgow Central / Birmingham New Street and London Euston

CrossCountry between Dundee / Edinburgh / Glasgow Central and Plymouth, between Newcastle and Reading, between Manchester Piccadilly and Bristol Temple Meads / Bournemouth / Paignton, between Cardiff Central and Nottingham, and also between Nottingham / Leicester / Stansted Airport and Birmingham New Street

London Northwestern between Liverpool Lime Street / London Euston and Birmingham New Street

Transport for Wales between Holyhead / Aberystwyth and Birmingham International

West Midlands Railway between Hereford / Shrewsbury and Birmingam New Street, between Rugeley Trent Valley and Birmingham International, between Lichfield Trent Valley and Bromsgrove, between Walsall and Wolverhampton, and also between Four Oaks and Redditch

Description

A points failure at Birmingham New Street means all lines are blocked. As a result, trains operating to / from this station may be delayed by up to 20 minutes or diverted.

Disruption is expected until the end of the day.

Avanti West Coast customer advice:

If your train is cancelled, your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.

CrossCountry customer advice:

To assist you with your journey, your ticket can be used at no extra cost, on the following:

• West Midlands Railway / London Northwestern Railway services between Stafford and Birmingham New Street (in both directions)

• West Midlands Metro between Wolverhampton and Birmingham New Street (in both directions)

Transport for Wales customer advice:

You can use your ticket on West Midlands Railway services between Shrewsbury and Birmingham until further notice, at no extra cost.

West Midlands Railway customer advice:

Some trains may be able to divert via an alternative route (via Bescot Stadium). This route takes about 10-15 minutes longer than normal.

Trains which are able to divert will not be able to call at Coseley, Tipton, Dudley Port, Sandwell & Dudley, Smethwick Galton Bridge or Smethwick Rolfe Street.

Your tickets can be used until further notice, at no extra cost, on the following:

• Avanti West Coast between Birmingham New Street and London Euston

• CrossCountry between Stafford and Birmingham New Street

• West Midlands Railway between Birmingham Snow Hill / Birmingham Moor Street and Smethwick Galton Bridge (Please note: Smethwick Rolfe Street is an 10-15 minute walk from Galton Bridge station)

• West Midlands Metro services between Birmingham (Grand Central, adjacent New St station) - West Bromwich Central - Wolverhampton (St. Georges, 10 minutes from railway station). Please change at West Bromwich Central for bus route 4, 4H, 4M to / from Sandwell and Dudley station

• National Express West Midlands routes:

  • 4 / 4H / 4M: Walsall - Tame Bridge Parkway - West Bromwich (for West Midlands Metro) - Oldbury - Blackheath - Sandwell & Dudley - Rowley Regis - Cradley Heath

  • 12 / 12A: Birmingham - Langley Green - Dudley

  • 42: Tipton - Dudley Port (nearby)

  • 69: Walsall - Wolverhampton

  • 74: Birmingham - West Bromwich - Dudley Port - Dudley

  • 80: Birmingham - Five Ways - Smethwick Galton Bridge - West Bromwich

  • 81: Wolverhampton - Coseley - Dudley

  • 82 [Wolverhampton]: Dudley - Wolverhampton

  • 87: Birmingham - Smethwick Rolfe Street (nearby) - Smethwick Galton Bridge - Oldbury (nearby to Sandwell & Dudley) - Dudley

  • 89 [Birmingham]: Birmingham - Smethwick - West Bromwich

  • 60 [Wolverhampton]: Wolverhampton - Bloxwich

  • 126: Dudley - Bearwood - Birmingham

  • 529: Wolverhampton - Walsall

  • X7: Wolverhampton - Dudley - Smethwick Rolfe Street (nearby) - Smethwick Galton Bridge - Birmingham

  • X8: Wolverhampton - Dudley - Bearwood - Birmingham (nearby Birmingham New Street and Birmingham Snow Hill Station)

  • If you're travelling to or from Smethwick Rolfe Street, Smethwick Galton Bridge, Sandwell & Dudley, Dudley Port, Tipton or Coseley, you can use local buses and tram routes that will get you to your destination

If you chose to drive your car and park at a station on one of the routes below because of this disruption, your rail ticket will be valid to travel back to the same station later in the day to collect your car.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.