Disruption through Birmingham New Street expected until the end of the day 

Route(s) affected

All routes through Birmingham New Street

Description

A fault with the signalling system at Birmingham New street is causing disruption to all lines, meaning fewer trains than normal are able to run.

As a result of this, trains running through Birmingham New Street, may be delayed by up to 30 minutes, cancelled or revised.

Disruption is expected until the end of the day.

Avanti West Coast customer advice:

Trains will not call at Sandwell & Dudley.

If your train is cancelled, your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.

West Midlands Railway / London Northwestern Railway customer advice:

Some trains may be able to divert via an alternative route (via Bescot Stadium). This route takes about 10-15 minutes longer than normal.

Trains which are able to divert will not be able to call at Coseley, Tipton, Dudley Port, Sandwell & Dudley, Smethwick Galton Bridge or Smethwick Rolfe Street.

Rail replacement transport has been requested and will run to cover last local services between Wolverhampton and Birmingham in both directions.

You can plan a route on local buses with the Rail Alternatives Journey Planner.

If you chose to drive your car and park at a station on one of the routes below because of this disruption, your rail ticket will be valid to travel back to the same station later in the day to collect your car.

Your ticket can be used, at no extra cost, with the following operators:

West Midlands Metro : Birmingham (Grand Central, adjacent Birmingham New Street station) - West Bromwich Central - Wolverhampton (St. Georges, 10 minutes from railway station).

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.