Disruption at Birmingham New Street expected until 15:00 

Route(s) affected

Routes to / from / via Birmingham New Street

Description

Due to a fault with the signalling system, trains at Birmingham New Street have to run at reduced speed on some lines. Train services may be delayed by up to 20 minutes.

Disruption is expected until 15:00.

Avanti West Coast customer advice:

If your train is cancelled, your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.

CrossCountry customer advice:

Your ticket can be used at no extra cost on the following services:

• The two CrossCountry services operating before and after your service

If you decide to travel from a different station due to this disruption and need to return to that station later, you will also be able to use your existing ticket to do this at no extra cost

Unfortunately, any seat reservations will not be carried over to another train, but Coach B, H and L are our unreserved coaches on CrossCountry services (where available) so please head to them.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.