Disruption between Newcastle and Hexham expected until 19:00 

Route(s) affected

Between Middlesbrough / Newcastle and Carlisle, and also between Newcastle and Hexham

Description

A fault with the signalling system between Newcastle and Hexham means that some lines are blocked.

As a result, trains will be cancelled, revised or delayed by up to 60 minutes.

Disruption is expected until 19:00.

Customer advice:

Services between Newcastle and Hexham (in both directions) are currently being disrupted due to a fault with the signalling system. Network Rail engineers are on site.

Effect on service:

Services are currently unable to run between Newcastle and Hexham in both directions.

Alternative travel suggestions:

Northern train ticket restrictions have been lifted in the affected areas, including Advance and Peak restrictions, during this disruption. Restrictions will be reinstated once the disruption ends.

Road transport details:

To assist passengers the following rail replacement transport has been recruited:

• Newcastle, all stops to Carlisle at the following times: 16:55, 17:05

Journey times will be extended whilst travelling by road transport.

Please see station information posters for the bus pick up points.

Additional information:

For customers on station platforms, please listen for announcements or consult customer information screens for up to date train running information.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.