Lines reopened: disruption between Southampton Central and Brockenhurst expected until 12:00 

Route(s) affected

Between Southampton Central and Brockenhurst

Description

Following an earlier fault with the signalling system between Southampton Central and Brockenhurst lines have now reopened. Whilst services recover, trains may still be cancelled, delayed by up to 60 minutes or revised.

This is expected until 12:00.

CrossCountry customer advice:

You may use your ticket on the following services and suggested routes at no extra cost:

• South Western Railway services / and road transport between Southampton Airport Parkway / Southampton Central and Bournemouth

Your existing ticket can be used at no extra cost without needing to amend your ticket on any CrossCountry service and South Western Railway services operating two hours before or two hours after a cancelled service.

If you decide to travel from a different station due to this disruption and need to return to that station later, you will also be able to use your existing ticket to do this at no extra cost.

Unfortunately, any seat reservations will not be carried over to another train, but Coach B, H and L are unreserved coaches on CrossCountry services (where available) so please head to them.

South Western Railway customer advice:

Following multiple track circuit failures on the line between Southampton Central and Brockenhurst, all lines between these stations have now reopened.

While the issue has been resolved, disruption will continue because of trains and crew being out of place.

Long distance and Mainline services

Train services between London Waterloo and Bournemouth / Weymouth are now able to run as booked.

Train services between Weymouth / Bournemouth and London Waterloo are now able to run as booked.

These services may be delayed by up to 60 minutes, and may have short notice alterations to their calling patterns.

South and west local services

Train services between Salisbury and Romsey via Southampton / Eastleigh are unaffected by this, however they may be delayed behind late running services in the Southampton to Eastleigh areas.

Train services between Brockenhurst and Lymington stations are unaffected by this.

How do I get to my destination?

You can continue to travel by rail through the previously affected areas.

However, as trains have been late leaving their starting stations, delays are expected to your journey.

Ticket acceptance

Your rail ticket can still be used, at no extra cost, on the following services:

Local bus services:

• Bluestar 11 and 12 between Southampton and Totton

• Morebus New Forest Breezer 86 Southampton - Millbrook - Totton - Ashurst - Brockenhurst - Lymington Town

• Morebus New Forest Breezer 81 and 82 between Lymington Town - New Milton - Christchurch - Bournemouth

• Morebus 1A, 1B and 1C between Bournemouth - Pokesdown - Christchurch

If you need any further help with your journey, please speak to a member of staff or use a station help point.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.