Disruption between Canterbury West and Ashford International expected until 12:00  

Route(s) affected

Between Canterbury West / Faversham and Ashford International, and between Ramsgate and London Charing Cross and between Margate and London St Pancras International

Description

A person has been hit by a train between Canterbury West and Ashford International. All lines are closed to allow the emergency services to carry out their work safely.

As a result, trains between these stations may be cancelled, revised or delayed by up to 60 minutes.

Disruption is expected until 12:00.

If you've been affected by what happened on the network today, there is always someone to talk to. You can contact the Samaritans on 116 123 from any phone for a confidential chat.

What's happened?

A person has been hit by a train between Canterbury West and Ashford International. Emergency services are on site.

We hope for the line to reopen between 10:45 and 11:00.

How does this affect my journey?

Trains are at a stand between Canterbury West and Ashford International.

Where possible trains that normally run via Canterbury West will divert via Dover.

What should I do?

Replacement buses have been ordered.

You may use your ticket at no extra charge on Stagecoach Buses routes between Ramsgate and Thanet Loop.

To travel to and from Canterbury, it may be quicker to use services to and from Canterbury East.

If you are making a long-distance journey and delayed by the incident, we can assist with your onward connection. Contact us with your journey details using #SEAssist.

Alternative routes:

For details of alternative routes that may be available to complete your journey, please refer to our Alternative routes during disruption maps.

How can I stay up to date?

You can follow Southeastern on Twitter (X) @SE_Railway or follow the Southeastern WhatsApp channel.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.