Reduced service between Hooton and Chester until approximately 22:00 

Route(s) affected

Between Hooton and Chester, and also Chester 'circular' services

Description

The emergency services have now safely dealt with the earlier incident where a person was hit by a train between Hooton and Chester. This has allowed all lines running between these stations to reopen.

Although the incident has now been dealt with, a reduced service remains in operation between these stations. Trains may either be cancelled in full, or revised to not operate between Hooton and Chester.

This is expected until 22:00.

If you've been affected by what happened on the network today, there is always someone to talk to. You can contact the Samaritans on 116 123 from any phone for a confidential chat.

Customer advice:

A rail replacement bus service is in operation between Hooton and Chester.

You may use your ticket on the following services at no extra cost:

• Transport for Wales via any reasonable route

• Stagecoach bus routes 1 and X1

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.