Major disruption between Carstairs / Lanark and Glasgow Central expected until 11:00 

Route(s) affected

Avanti West Coast between London Euston / Wolverhampton and Glasgow Central

CrossCountry between Plymouth and Glasgow Central

ScotRail between Edinburgh / Lanark and Glasgow Central, and also between Carstairs and Garscadden

TransPennine Express between Liverpool Lime Street and Glasgow Central

Description

The emergency services are dealing with an incident between Carstairs / Lanark and Motherwell. To allow them to safely carry out their work, all lines are closed. Trains running between Carstairs / Lanark and Glasgow Central may be cancelled, severely delayed by up to 60 minutes or revised.

Major disruption is expected until 11:00.

A visual disruption map video is available.

Avanti West Coast customer advice:

You may use your ticket, at no extra cost on the following services:

• LNER between London Kings Cross and Edinburgh

• ScotRail between Edinburgh and Glasgow Central / Glasgow Queen Street

• CrossCountry between Birmingham New Street and Edinburgh

• TransPennine Express between Preston and Glasgow Central / Edinburgh

If your train is cancelled, your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.

If you no longer wish to travel because your train's delayed or cancelled, you can request a full refund from where you bought your ticket.

ScotRail customer advice:

Limited rail replacement buses are in operation between Lanark and Motherwell.

You may use your ticket, at no extra cost on JMB Buses route 41 between Lanark and Hamilton.

Customer may travel on the following alternative routes, at no extra cost:

• Between Motherwell and Glasgow Central via Whifflet

• Between Shotts and Glasgow Central

You can use your ticket, at no additional cost, on ScotRail services via any alternative route to your destination.

If you have had to drive to another station your ticket will be valid to collect your car on your return journey. Speak to a member of staff to validate your ticket.

TransPennine Express customer advice:

Trains will not call at Motherwell and Glasgow Central until the lines have reopened.

You can use your tickets, at no extra cost on the following services:

• Avanti West Coast between Preston and Edinburgh

• ScotRail between Edinburgh and Glasgow Central

• Alternative TransPennine Express services towards your destination

Please note that other train operators may also be experiencing disruption today.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.