Incident resolved: major disruption between London Liverpool Street and Romford expected until 15:00 

Route(s) affected

Elizabeth line between Heathrow Terminal 5 / London Paddington and Shenfield

Greater Anglia between London Liverpool Street and Braintree / Southend Victoria / Colchester / Clacton-on-Sea / Harwich Town / Ipswich / Norwich

Description

Lines have now reopened following a trespass incident between Ilford and Romford. Although lines have reopened, trains between London Liverpool Street and Romford may still be cancelled, revised or delayed by up to 60 minutes.

We expect major disruption to continue throughout this morning, with minor disruption expected to services until 15:00.

A visual disruption map video is available.

Advice for Elizabeth line customers:

To assist you with your journey, you can use your ticket on the following services, at no extra cost:

• London Underground services via any reasonable route

• Greater Anglia between London Liverpool Street and Shenfield

• C2C services between London Fenchurch Street and Upminster

• London Overground (Liberty line) services between Romford and Upminster

• London Buses between Liverpool Street and Brentwood

Alternative London Bus routes during disruption

You should allow extra time to complete your journey as the bus journey will be slower than the train. You may need to change buses or travel via a major interchange. Check live information before you travel as routes, stops and road conditions and congestion can change at short notice.

East London (Stratford to Brentwood):

A key tip is travel towards Stratford which is a major transport hub with frequent bus towards Central London. Key routes include:

• Stratford

  • 25 to City / Liverpool Street and Ilford & D8 to Canary Wharf

  • 86 to Romford or 308 to Maryland / Forest Gate

• Ilford area

  • 25 to Stratford / The City & SL2 towards Barking

  • 86 to Seven Kings / Goodmayes / Romford or 128 to Romford

• Romford area

  • 86 to Ilford / Stratford

  • 496 to Gidea Park and Harold Wood

• Brentwood area

  • 498 to Romford

Advice for Greater Anglia customers:

Please be prepared for a delay to your journey. You may need to take a different train than originally planned.

To assist you with your journey, you can use your Greater Anglia ticket on the following alternatives, at no extra cost:

• London Underground on the following routes:

  • Circle line between Liverpool Street and Tower Hill (for Fenchurch Street)

  • Jubilee line between Stratford and West Ham

• c2c services between Fenchurch Street, West Ham and Southend Central

• Elizabeth line between Liverpool Street and Shenfield

Alternative routes on the Greater Anglia network:

Travelling from Norwich to London? (approximate journey time up to 3 hours)

There are a few options to help you complete your journey:

• Travel on the Greater Anglia train to Stansted Airport and change there for Stansted Express services to London Liverpool Street

• Travel on the Greater Anglia train to Cambridge and change there for services to London Liverpool Street

• Travel on the East Midlands Railway train towards Liverpool Lime Street. Change at Ely for the first available service to Cambridge or Stansted Airport for services into London Liverpool Street

Travelling from London to Norwich? (approximate journey time up to 3 hours):

There are a few options to help you complete your journey:

• Travel on the Stansted Express from London Liverpool Street to Stansted Airport and change there for services to Norwich

• Travel on Greater Anglia trains to Cambridge and change there for the first available train to Ely. Change again at Ely for the first available train to Norwich

Travelling from Ipswich to London? (approximate journey time up to 3 hours):

You can travel on the Greater Anglia train from Ipswich and Stowmarket to Cambridge and change there for services to London Liverpool Street.

Travelling from London to Ipswich (approximate journey time up to 3 hours):

You can travel on the Greater Anglia train from London Liverpool Street to Cambridge and change there for services to Ipswich.

Advance purchase tickets holders will be allowed to travel on earlier or later trains if their booked service is cancelled.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.