Disruption between Fareham and Cosham expected until 20:00 

Route(s) affected

Great Western Railway between Cardiff Central / Bristol Temple Meads and Portsmouth Harbour

South Western Railway between Southampton Central and Portsmouth & Southsea / Woking, and also between Fareham / Portsmouth Harbour and London Waterloo

Southern between Southampton Central and Brighton

Description

A points failure between Fareham and Cosham means that the line towards Cosham is closed. As a result, trains running between these stations may be cancelled, delayed or revised.

Disruption is expected until 20:00.

Great Western Railway customer advice:

You can use your ticket at no extra cost in both directions between Southampton Central and Portsmouth Harbour on South Western Railway.

You can use your train ticket at no extra cost on the following local bus services:-

• Stagecoach south route 13 Fratton to Portsmouth

• Stagecoach south routes 20 and 23 Cosham to Portsmouth

If your train is cancelled, you may travel on either of the two services before, or two services after, your original train. If these are peak services or less flexible, you can still travel with your original ticket, at no extra cost.

You may wish to consider postponing your journey until our service returns to normal.

South Western Railway customer advice:

South & West Local Services:

• Southampton Central to Portsmouth & Southsea stopping services are not able to run towards Portsmouth until further notice

Long distance and Mainline services:

• London Waterloo to Portsmouth harbour via Eastleigh services will end and restart its journey at Fareham until further notice

How do I get to my destination?

Your ticket can be used, at no extra cost, on the following services:

• Great Western Railway services between Southampton Central and Portsmouth Harbour in both directions

• Southern Railway services between Southampton Central and Portsmouth Harbour in both directions

If you need any help with your journey, please speak to a member of staff or use a station help point.

Southern customer advice:

Services that run between Southampton Central and Brighton will terminate and start from Bognor Regis or Portsmouth.

If you are travelling on this route, you may need to change trains or use an alternative route to complete your journey.

Ticket acceptance:

To assist you with your journey you can use your ticket on alternative routes at no extra cost:

• Alternative Southern services between Portsmouth, Bognor Regis and Brighton

• South Western Railway services between Southampton Central and Portsmouth Harbour

Please allow an additional 20 minutes to complete your journey.

Planning your journey:

For help planning your journey, check live departure boards, view a live network map or see alternative route guides.

If you’re travelling within London, you can use the TfL Journey Planner.

Stay up to date on the move with Southern’s WhatsApp channel. Live updates are available Monday to Friday, 07:00–21:00.

Can you tell me more about the incident?

A points failure has been reported near Cosham, preventing trains from travelling on this route.

Points are movable sections of track that allow trains to change routes at junctions. If they develop a fault, they may not move into the correct position or the signalling system may be unable to confirm they are securely positioned. Sometimes, points can be secured in one position to allow some trains to continue. In this case, the points can be secured in a position that allows trains to use one route over the junction.

Network Rail signalling specialists are investigating the fault and working to restore services. Repairs may involve removing an obstruction, fixing the equipment or replacing faulty parts. It may not be possible to confirm how long the disruption will last until the cause is identified.

Ticket flexibility:

If your train is cancelled, you will be able to travel on an alternative service operated by any other participating train company, either two hours before or two hours after the original departure time of the cancelled service, in order to reach your destination.

If you decide not to travel or cannot complete your journey due to cancellations, you are entitled to a full refund from your original point of sale.

For further information and guidance please contact your train company or speak to a member of railway staff.

Check before you travel:

You can check your journey using the National Rail real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.