Lines have reopened: major disruption between Crewe and Liverpool Lime Street expected until the end of the day 

Route(s) affected

Avanti West Coast between London Euston and Liverpool Lime Street

London Northwestern Railway between Birmingham New Street and Liverpool Lime Street

Description

The earlier points failure that had reoccurred between Crewe and Liverpool Lime Street has now been rectified, allowing the line is to reopen.

As service recovers, trains running between these stations may still be delayed up to 60 minutes, revised, cancelled or diverted.

Disruption expected until the end of the day.

Avanti West Coast customer advice:

If your train is cancelled, your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.

If you no longer wish to travel because your train is delayed or cancelled, you can request a full refund from where you bought your ticket.

London Northwestern Railway customer advice:

Rail replacement buses are in operation between Crewe and Liverpool Lime Street until further notice.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.