Disruption between Crewe and Liverpool South Parkway / Warrington Bank Quay expected until the end of the day  

Route(s) affected

Avanti West Coast between London Euston and Liverpool Lime Street / Preston / Blackpool North / Lancaster / Glasgow Central / Edinburgh, and between Birmingham New Street and Glasgow Central / Edinburgh, and between Wolverhampton and Glasgow Central, and also between Crewe and Liverpool Lime Street / Blackpool North / Glasgow Central

London Northwestern Railway between Birmingham New Street / Crewe and Liverpool Lime Street

Description

Lightning damaging the signalling system between Crewe and Liverpool South Parkway / Warrington Bank Quay means that all lines are blocked. As a result, trains running between these stations may be cancelled or delayed by up to 30 minutes.

Disruption is expected until the end of the day.

Avanti West Coast customer advice:

You can use your ticket, at no extra cost, on London Northwestern Railway between Crewe and Liverpool Lime Street in both directions. Please note, London Northwestern Railway services are also likely to impacted by this disruption.

If your train is cancelled, your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.

If you no longer wish to travel because your train is delayed or cancelled, you can request a full refund from where you bought your ticket.

London Northwestern Railway customer advice:

Your ticket can be used at no extra cost on the following services:

• Avanti West Coast services between Crewe and Liverpool Lime Street in both directions. Please note, Avanti West Coast services are also likely to impacted by this disruption

• Merseyrail and TransPennine Express services between Liverpool South Parkway and Liverpool Lime Street in both directions

Rail replacement transport is in operation between Crewe and Liverpool Lime Street in both directions.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.

You can find the pick-up and drop-off location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.

Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.